Post # 1
I went to a hair and makeup trial last weekend and when I left I felt relatively happy with the hair and makeup but was usure abut a few things and since I don’t have a lot of money I felt that since I already paid for the trial that I was sort of stuck with this artist. After wearing the hair and makeup around I realized the makeup was too heavy and eyeshadow colors didnt work for me. Hair is mainly okay but not perfect.
I ended up paying in full that day at the trial for the services I would get at my wedding. Later that same day I wrote her back saying I realized the makeup was not what I wanted and if I could either schedule a second trial or if it was possible to refund me at least for the makeup services and that I was considering doing it myself since I want such minimal makeup, it has now been 5 days since the trial and so far I have recieved no response.
Is there anyway I can get my money back? Anyone else been in a similar situation? I am worried I am going to look not so great on my wedding day and if I could get my money back and go get a trial done with someone else this would be ideal.
Post # 2
I think you ought to get your money back but sounds like she might be difficult :/ why not try calling or visiting her?
Post # 3
I had doubts about mine but went ahead and was not happy at all with my makeup on the day. She caked me in the wrong colour foundation, did lots of bad contouring so my nose looked weird, and somehow shrunk my eyes and lips! I had two trials with her and she just didn’t get what I wanted. She was quite inexperienced it turns out.
Wish i had done my own makeup, but I was too polite to back out… I’m still annoyed at myself (and her) three years later. So, no advice on the money side but do listen to your instincts and do your own makeup if you have to!
Post # 4
- Wedding: June 2016 - Beach
Worst case scenario is doing your own make up and have her style your hair if you were happy with the how she styled it. You will be out a few bucks because you paid for hair AND make up but you want to look like YOU on your wedding day.
Post # 5
Keep in mind that it’s pretty common for makeup artists to go really heavy on the eye and lip color for weddings because it makes your face look more distinct in your wedding photos.
It’s hard to say if this particular artist will give you your money back or allow you to cancel, but in general, if you are “relatively” satisfied with a service but also think there are a few areas where you’re not sure, the time to bring it up is before you pay. Don’t be afraid to speak up. The people you hire to do services for you genuinely want you to like what you’re paying for and won’t get their feelings hurt if you offer some suggestions. This goes for everyone from your makeup artist to your dog walker to the person making your new eyeglasses to the person building your new kitchen.
Give your MUA a call and instead of going straight to the money back request, tell her what you didn’t like about your makeup and ask her if she can fine tune it.