(Closed) Sephora makes it official…

posted 11 years ago in Beauty
  • poll: Is this a good change



    Maybe So (I'll tell you specifically in the comments)

  • Post # 3
    120 posts
    Blushing bee
    • Wedding: March 2011

    hmmm interesting question. I have never had my makeup done there, but I have to say I am much more likely to do so for a special occasion with a firm appointment rather than hoping they aren’t too busy. I tend to get stressed when things aren’t scheduled & I can’t count on being ready by a certain time.

    I think overall I would say it is a good thing. It is kind of a bummer for people looking to do the $20 trip to the store like you mentioned…but it still creates an opportunity for big savings for brides and other ladies who need pro makeup. for example…i’m doing a makeup package with a trial, etc….but just makeup alone, for the day of, is 100 before tips…and i don’t get to keep any products. if i was looking to save money in this area i would definitely consider sephora knowing i get to book a firm appointment time and keep the makeup.

    Post # 4
    1351 posts
    Bumble bee
    • Wedding: October 2011

    I think it’s a good thing for Sephora.

    Everytime someone goes in to have their makeup done (before they could set up appointments), that took up the time and money of Sephora. Each person working there is paid to sell and with this new policy, they are guaranteed to be making the store $50. With appointments, they’ll also be able to have a little bit more control of the volume of people coming in.

    I wonder if some stores were getting swamped the night of prom or Saturday mornings, etc and this is a good compromise to avoid unhappy customers AND guarantee $$.

    $50 and you are getting products? Still a great deal.

    Post # 5
    4437 posts
    Honey bee

    I would totally be willing to spend $50 on makeup. You’d spend $50+ going to a makeup artist, and you wouldn’t get to keep any of it.

    Post # 6
    519 posts
    Busy bee
    • Wedding: December 2011

    I’m not surprised by this, and I think perhaps it’s a good thing. I’m planning to do my own makeup, but I’d wanted to try out some new products like HD or Photofinish base, waterproof liquid liner (I’m a pencil gal), and the more expensive lip stains. This may give me the perfect opportunity to find products and shades I like, get some tips from a pro, and buy what I like.

    To answer your other question, I doubt the MUA will get much of a cut, and I’m sure it’s a profit-increasing measure, but I’m not familiar with the company so I really don’t know. Here’s how I see it: go to Sephora on a day of engagement or boudoir pics, get makeup done, buy what I like, enjoy having a pre-done face for the day, go home, practice, DIY on wedding day. Total cost: min. $50 for products plus MUA tip. Works for me!

    Post # 7
    26 posts
    • Wedding: October 2010

    I think it’s a joke Sephora would do this, only because their staff are half assed when it comes to makeup in my opinion. If you want quality, go to another counter, but I always saw Sephora as kind of the cheesy and not so skilled makeup artists. So if they are doing this, then I guess they need to get some new employees.

    Post # 8
    3358 posts
    Sugar bee
    • Wedding: August 2011

    @brittanymarie:  I agree.  The people working at Sephora are sales people and not trained makeup artists.  their “training” is just what they have picked up at the store and on their own. I never took them seriously in terms of full on make up application. In terms of advise on products they’re great but that’s as far as it goes.

    I really have no opinion on this either way though.  Most make up counters are already like this anyways so I don’t think it’s a big deal.  And if it really is a financial strain, you can always return the products later and get a refund.

    Post # 10
    456 posts
    Helper bee
    • Wedding: May 2010

    If they had had this setup it would have made getting my makeup done a lot easier!  After two horrible makeup trials I decided to just go to the mall and ended up at Sephora.  I talked with one of their salespeople and found out that he is actually a makeup artist but works there to make extra cash.  He did my face and the results were awesome but when we tried to actually set up something for my wedding day under the table his boss found out and got pissed and I was out of luck.  So this option sounds waaay better than what they have now.

    Post # 11
    6980 posts
    Busy Beekeeper
    • Wedding: February 2011

    I wonder if the girls there are actually trained as makeup artists? Or are they just random store clerks who are handed some lipstick? 


    I used to work at The Body Shop… when I was 16. I was given NO training… didn’t wear makeup myself… and I was expected to do makeovers. So um… I was totally not worth the $50. at all. lol

    Post # 12
    1404 posts
    Bumble bee
    • Wedding: September 2009

    no it’s not a good change.  sephora used to do trials for free, and you could always schedule them.  I have done 3 trials at sephora in the past and I had no problem getting an appointment ever.  So this new policy is just a way for them to get extra money – by making sure you spend $50 on the products after the trial.  How are they going to enforce that though?  Are they going to bring you right up to the register after the trial and make you buy things?  Usually they just let you wander the store and decide what you want to buy.  If they keep doing it that way there is nothing to stop you from leaving without buying anything.

    Post # 14
    3358 posts
    Sugar bee
    • Wedding: August 2011

    @heather25:  maybe but it’s unlikely.  I’ve had my makeup done at several different make up counters at department stores and on a few occasions have returned some of the products purchased and there was never anything on the receipt.  nor was it a problem to return them.

    Post # 15
    253 posts
    Helper bee

    What about including a free trial? I would not be willing to pay for $50 worth of products without a test run – twice! Also, my salon only charges $30, so this seems steep.

    Post # 16
    1770 posts
    Buzzing bee

    Uh, I’d much rather go to an actual make up artist.  The one and only time I got my face done as a trial was at sephora.  The lady who did it was like “these are the best foundation and I use it, see how great they look on me!” When I looked at her, her face was coated, you could tell she was wearing it heavily/incorrectly b/c it didn’t match her skin tone very well, you could see the line on her neck plus she had very visible make up wrinkles (you know those crevices around the eyes).  I knew she wasn’t a make up artist.  With that said, I did end up purchasing $50 worth of make up, just not what she was wearing.  I don’t see how this is going to benefit Sephora, yeah they’ll make money for a short while and then people will start looking elsewhere b/c their sales people are not make up artists.  I only see this working in the long run if they give extensive training.

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