(Closed) Serious second thoughts

posted 9 years ago in Photos/Videos
Post # 3
Member
563 posts
Busy bee
  • Wedding: August 2009

Wow – this is a really tough situation, and I do feel sorry for your photographer.  But I would be really surprised to receive a mass email like this.  This was a terrible tragedy, but not necessarily something you would alert people who you have a business relationship with unless you need to explain why you are unable to meet specific deadlines.  I would expect a photographer who has gone through this kind of tragedy to be delayed in terms of post-wedding processing of pictures, and he needs to send this email to inform clients why there was a very reasonable cause for the delay. He should also send this email to any clients whose weddings he will be unable to shoot due to his family needs.  But it seems a bit odd that he would send this email to someone whose wedding he plans on shooting in June since it would only serve to make the wedding party anxious.

My sister in law’s one regret from her wedding was her DOC, who had amazing references when she hired her.  A few months later, she got pregnant and brides started having really bad experiences with her and posted really negative reviews online. My SIL was really worried about the DOC before the wedding, and the DOC did a terrible job and wound up adding to the wedding stress instead of helping the bride.  

If you do choose to replace the photographer, you will also need a new DJ, since his wife has also gone through this terrible tragedy, and she will be understandably quite annoyed if you fire her husband.  Your first step might be to investigate your options in terms of alternative vendors.  Since the wedding is so close, you might be able to get a good deal if a vendor is available since they are unlikely to book the date otherwise.  But there may be very limited vendor availability at this point, particularly since June is such a popular wedding month.  I can’t tell you if you should or should not replace your photographer, but if you research the options you will see if you even have the opportunity to make a change.

Best of luck to you – it must be quite difficult dealing with this from Australia. 

Good luck! 

Post # 4
Member
596 posts
Busy bee

Hmm this is tricky.  Not to scare you, but after our wedding, our photog went completely MIA because he was going through a lot of personal stuff.  Our contract stated that we were supposed to get our pictures 2-4 weeks after the event but 4 months later, we still had NOTHING!  Everytime we contacted him, he would say that he was busy and caught up in stuff but he would send them out  by the weekend. We finally called him out on his flaky behavior and he apologized and confessed that he was going through a personal family tragedy. Eventually we got our pictures so everything turned out okay but during those 4 months, I couldn’t stop wondering if he had lost our pictures and was too scared to tell us!

Do either of them work with an assistant (or is it just the two of them)?  Maybe that will help to mitigate the risk – at least there is always a backup.  Also, are there any recent reviews of them on yelp or project wedding?  Do they have a blog?  If so, check if there are recent entries and maybe even ask to get in touch with the couples on the blog, so you want to get a sense of how they managed the job on the day of.

Good luck!

Post # 5
Member
563 posts
Busy bee
  • Wedding: August 2009

I forgot to mention that even if you choose to stay with these vendors, you might want to call your second choice photographer to see if he or she is available on your wedding date.  I started looking at alternative venues when rumors developed that my venue might be closing – and sure enough, it is closing a week before the wedding.  When  the news reports came out about the venue’s closing I was much calmer because I knew there were other alternatives available.  There is a chance that your photographer and dj may cancel on you, so you might want to research backup options even if you try to honor the contract.

Post # 6
Member
3 posts
Wannabee

I feel bad for them but they’re professionals and looks like they’re commited to serve their clients. 

However….go with your gut!   It’s ok to change your mind…it’s your wedding! Looks like you would rather have somebody else shoot your wedding.  Trust me, as a wedding photog myself, I’d rather loose a client than have an unhappy client!  🙂 

Post # 8
Member
739 posts
Busy bee

My advise (as a photographer) is that they wanted to be open with you and let you know what is going on.  I would try and get a hold of them and express your concerns with them.  I’m sure they are not in a very good place, but if they are anything like me.  Their work and their clients will help them focus on something other then their tragedy. Saying that, photographers are all very different.  I like the advice a poster about mentioned about the blog see if they are staying current with their work and get in touch with some of their other clients.   But first things first you should talk to them.  Let them know your concerns and feel it out. 

As a Bride, If you still get a bad feeling in your gut then I would start looking to replace them.  The worst thing you can do is hire a photographer  that makes you uncomfortable.  It will show in your photos and you will not be pleased.  Are you getting married in the Boston area?  I know a couple of other great photographers that have that date open. 

Post # 9
Member
209 posts
Helper bee

Just talk it over with the said photographer.  He and his wife are certainly trying to fullfill their promises and contracts, which also might help them focus elsewhere other than their loss.  Talk to them to voice your concerns over your coming wedding and about their own situation. 

I hope things work out for you!

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