Post # 1
The radio show I listen to recently did a show about servers altering tips on credit card receipts. I never thought about this, but it definitely makes sense that it’s possible!
How they do it:
1. If the customer leaves THEIR copy of the credit card slip, they walk away without a record of what they left.
2. The server then augments the tip, sometimes by adding an extra dollar or so, sometimes just adding cents to the total.
3. When the credit cards are batched at the end of the night, someone keys in all of the tips, and it might not be the server… so who’s to say he/she is really paying attention?
Basically, servers were calling in saying that they all do this because people who don’t tip or don’t leave a big enough tip are costing them (the servers) because they have to tip the busboys and host for their total amounts sold that night.
Shocking! Make sure you take your credit card receipts!
Post # 3
Personally, I don’t do it but if someone stiffs you and is stupid enough to leave both copies of the credit card slip then it’s their fault for being stupid. And yes, when someone stiffs me, I end up paying for them to eat because I have to tip out the hostess, bartender, and foodrunners.
Post # 4
@MrsKaySea: As much as it sucks not to get tipped, I really don’t see how it’s “their fault” if YOU commit credit card fraud…
ETA: Not you as in you specifically, you as in the hypothetical server falsifying tips.
Post # 5
@MissBoPeep: Agreed. But some people are just shitty and will do whatever they want because they feel entitled.
If you don’t get a tip for what you think you deserve, consider one of two things:
1) The people you served are crap tippers to begin with, or
2) You screwed up somewhere and your service wasn’t the greatest.
Neither of these, however, is a good reason to commit credit card fraud.
Post # 6
That happened to us once, but we had kept our copy and disputed the charge. We were hella pissed….
ETA: By The Way, we didn’t stiff them. We waited for 3 hours for someone to bring us our bill and no one came, so we didn’t leave as much as we would have. So they gave themselves a tip of 20% (which is what we would have left if we didn’t have such terrible service).
Post # 7
Yea, I’ve always done this. I have a lot of friends who are/were servers and we were actually talking about this last night. One of their fellow servers got fired because of it. Even though I don’t want my dang receipt, I take it and throw it away somewhere else just in case.
I also look at my bank account a lot too, to make sure everything goes smoothly.
Post # 8
The scary thing is that EVERY server who called into this show said that this was common. Even if the customer took their receipt, you could still falsify a dollar or change because who would really go back to check?
I guess the only way to be sure to leave what you think you’re leaving is to pay in cash and tip in cash. Oh, and for the record, I used to be a server and would never do this–if I was stiffed, I told management and I didn’t have to tip out on that table).
Post # 9
I usually don’t keep an eagle eye out on my cc charges. I actually usually pay with a bank card and if they add an exta dollar, I wouldn’t really know. Not that I think it has happened to me but that’s kinda slimy though. It’s not my fault that someone else stiffed you. Oh, and maybe, just maybe you weren’t that great a server to begin with and it could be that I left a small tip because I was displeased with your service (absolutely not the point of this thread though).
Post # 9
That’s why I try to ALWAYS tip in cash. I’ve never been comfortable tipping on my card for this reason. I have in the past, but have always checked, and now probably never will again unless I have to.
Post # 10
We had a server once that stole our tip money. I was out with the girls for drinks and apps and we each paid in cash, and left $10 each for a tip. (which was 20%) As we were getting our coats on the server came over and asked if the service was bad? We were confused because the service was fine and she said we didnt leave her a tip. We were then even more confused and said “No it was fine, we left you $100 which included the tip”.
Well a few days later as I started telling people this story everyone said “Let me guess…was it XX restuarant in Boston?”. Apparently this place is known for it!! Too bad, cause it was a great place. But I wont ever go back.
Post # 11
Wow I’ve never had this happen. I always watch my CC charges though.
Post # 12
Yikes! That’s a pretty crappy thing to do. I was a server too and just figured everyone was as anal about their receipts as I was with mine, and I never had the urge to falsify. Usually I don’t pay attention to scary “trend” news stories like that but that is crazy how many people calling in said that it’s a common thing…
Post # 13
It’s true. When I was a server I saw it happen. One lady got caught after MONTHS of doing this, a dollar here, five dollars there…and the Groomsmen brought her to the office and said “I’m going to give you an opportunity to pay the money back and you can consider yourself terminated right now. Otherwise I’m calling the police and you can handle it with them.” She quit and paid the money back. I felt bad because she had 4 kids at home. I understand hardship, but that’s just so wrong.
Post # 14
I know people who have gotten fired over it. The best way to prevent it, if you have to use your card, is write “cash” in the gratuity line and leave cash on the table. And take your copy with you!
Post # 15
My Fiance and I keep our receipts, we tip in cash (usually) and the one place we never worry about is a place with a STELLAR reputation. (We also get the BEST SERVICE EVER from that place so we leave big tips!) We also keep up with every dime we spend, so it’s not likely this has happened to us ever. Plus, my Fiance looks like someone you wouldn’t want to try anything with, lol.
The one time we had a HORRIBLE server (he SAT DOWN NEXT TO ME when he took our order WTH?!?!?) we paid in cash and gave a crappy tip (or was it NO tip???). My Fiance also sent told me to wait outside and he’d take care of the bill. He had a very interesting smile on his face when he came out, too… me thinks he complained greatly about the server, lol.