(Closed) Share Your David's Bridal Horror Stories!!

posted 6 years ago in Dress
Post # 4
Member
194 posts
Blushing bee
  • Wedding: August 2013

I had a wonderful experience there..the only weird thing was they made me close my eyes and imagine what dress I would wear..other than that no complaints!

Post # 5
Member
2065 posts
Buzzing bee
  • Wedding: December 2011

*shrug* I actually had the best experience there. My consultant was awesome, he’s the one that found my dress, and he remembered me every time I came back in the store for anything. The local boutiques were my least favorite places.

Post # 6
Member
3078 posts
Sugar bee
  • Wedding: October 2012

My Maid/Matron of Honor purchased her dress there.  When she went in for her finaly fitting she came out of her dressing rooms and one of the EMPLOYEES  said to her “You’re wearing THAT?  You should really consider something else.  That is not flattering on you at all”.

 

…really?????  My friend was in TEARS.  Corporate ended up getting ahold of her and apologizing on behalf of the company.  I don’t know what happened with their employee but I hope she was reprimanded somehow!  My friend looked so beautiful on her wedding day, btw.

Post # 7
Member
595 posts
Busy bee
  • Wedding: October 2012

I don’t have any horror stories only a few complaints. 

  1. they sell you info
  2. don’t stop harrassing you if you don’t buy a dress there
  3. their atlerations department is stupidly expensive. 

The only other thing is that they denied my Fiance entrance to the store while I was in there and they were extremely rude.  They told him he had to wait for me outside and never even told me that he had come in or asked me if it was ok.  Needless to say I never went back to that store again.

Post # 8
Member
5921 posts
Bee Keeper
  • Wedding: December 2010

I had a mediocre experience. The consultant was terrible at listening to what I wanted – satin, detailed, train – and kept suggesting thin lace dresses….after I told her I was getting married in the dead of winter. In Missouri.

Post # 9
Member
4416 posts
Honey bee
  • Wedding: June 2012

@misspeanut:  Agree with every part of that. I went to a couple bridal salons before David’s, and I expected to hate it there. I didn’t at all, and the consultant picked the dress I fell in love with. I understand people have had bad experiences there, but I do and will recommend it to brides everywhere. People just need to understand what the David’s business model is, and if you go in with the right attitude, you can have a great experience!

The dress I bought was $600, and the second-best dress I found at a bridal salon was $2500. And I walked out of David’s the first day with dress in hand instead of waiting 6+ months for it. So … there’s that.

Post # 10
Member
588 posts
Busy bee
  • Wedding: September 2012

The only complaint I had was the consultant I had was a very touchy person as in kept trying to hug me or rub my shoulders and touched my arm everytime she talked to me. I knew it was just how she was but really made me feel uncomfortable, other than that I had no complaints.

Post # 11
Member
1093 posts
Bumble bee
  • Wedding: September 2012

My experience with DB was great. I went in on a Friday and was one of two customers in the store. I wanted to try on a specific dress but found out it was only available online. That sucked, but I continued with the appointment. My consultant was very sweet and pulled a dress that was perfect for me. The sample was for sale in great condition, in my size and for half price. Sold!

 

Post # 12
Member
11234 posts
Sugar Beekeeper
  • Wedding: August 2013

@Handful:  

  1. they sell you info
  2. don’t stop harrassing you if you don’t buy a dress there


I noticed this, and I didn’t even go there. I entered a contest to win a dress from there, and they won’t stop calling me about setting up an appointment, even after I told them that I already bought a dress. They also have Men’s Wearhouse and Birch Photographers calling me, despite my telling them that I already have tuxes and photographers. Annoying.
 
I don’t particularly like our local DB, but I think your experience is VERY dependent on the people who work at your store. I went in with a friend for her final fitting and the store layout was awful (especially in the fitting area), and they allowed a gaggle of teenage girls to come in and try on wedding dresses and accessories. Her consultant was rude (and dressed straight out of 1992), but the lady at the register area was really nice. 
 
I’m a little sad that I didn’t end up going in there, just because it’s one of the few shops around here.

Post # 13
Member
1765 posts
Buzzing bee
  • Wedding: September 2012

I went there for junior bridesmaid dresses. Our experience was okay. Except for the fact that I get at least three calls a day from them! I’m hoping the calls will stop soon, especially since I told them not to share my info (although I expected them to do it anyway). I heard people complaining about the phone calls before, but I didn’t realize that they called SO much. 

Post # 14
Member
996 posts
Busy bee
  • Wedding: August 2012

I have a weird vascular disorder (a muscle is pressing down on an artery ) that causes some raised capillaries on my shoulder. Nothing gory, looks kind of like a port wine stain a couple inches long, except it comes and goes. 

 

Well the bridal consultant started grilling me about it and telling me that she couldn’t put me in a dress because I would get blood on it. It’s like a bruise, not an open sore or anything. I was so embarassed. Finally she agreed to let me try on dresses but she told me that she’s had nursing mothers lactate on dresses before. 

Needless to say, the appointment was tense and I left without buying a dress from David’s.

Post # 15
Member
701 posts
Busy bee
  • Wedding: June 2012

I don’t like that place. I have a lot a complaints so I will try to keep it short.

The staff is rude (at multiple locations). Everything is over priced. They won’t let you return things that they carry in stock. The consultants never even know which dresses come in which colors. I had a consultant giving dresses to the bridemaids to try on when it didn’t come in the color (as a bride and as a bridesmaid). They harrass you over the phone until you pick up your order and leave snotty voicemails if you don’t pick it up right away. They don’t press your dresses (at least not BM). Alterations are too expensive. They sized some of the girls wrongly and NO they did not gain weight either!

We had girls who had chosen a dress and had their heart set on it only to have DB’s say at the register “it doesn’t come in that color!” WTF!

Post # 16
Member
69 posts
Worker bee
  • Wedding: September 2012

Four out of my seven BM’s had issues with their dresses- from a bad cut and bunched fabric, to a size four being bigger than the eight. Had I known about the poor level of quality, I would have never put my girls through this! I also keep getting phone calls when I have my dress, the guys have their suits, and we need NOTHING from these ridiculous people!

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