(Closed) Sharing my experience with Black Dog Photography

posted 9 years ago in New York City
Post # 3
243 posts
Helper bee


I have no experience with them to add to…but WOW.

You should report them to the Better Business Bureau! How do they expect to get business if they treat potential clients like that?!

Post # 4
513 posts
Busy bee
  • Wedding: December 1969

That’s terrible. Did you send the letter back to the boss/owner of the company asking for an explanation???

Post # 6
7052 posts
Busy Beekeeper
  • Wedding: July 2010

That is a truly bizarre response.  I would almost have to laugh after reading that if somebody sent that to me.  I love the part about his/her’s "time being irrelevant".  Of COURSE time is relevant to a photographer..they can book multiple events in one day if planned right and it is financially rewarding to them.

Personally I think that silly response is "irrelevant"!  Lol!

I’d just relax and say "next!" and continue interviewing and speaking with photographers. 

Post # 7
796 posts
Busy bee
  • Wedding: April 2009

Yea, I’m with bellenga – "NEXT!" That person must have been having a really bad day. OF COURSE you want to know a basic price first hand – if they are going to give you something way out of your budget, there’s no point in even going to meet with them.

Post # 8
27 posts
  • Wedding: July 2009

Oh my!  That is just ridiculous!  I can understand the photographer wanting to meet with you to see if you had chemistry together, but that was not the way to express it!  And while it is important for you as a bride to have some knowledge of what things in the industry costs, you set your budget, not the photographer!  I’m not sure why they sent you this e-mail, because clearly they have already made up their mind and they don’t actually want to meet you.

Post # 9
72 posts
Worker bee
  • Wedding: June 2010

That’s totally outrageous and inappropriate. I would share that letter on every wedding website you can. They have no right to treat potential customers or anyone like that. They should be ashamed. 

Post # 10
39 posts

I contacted balck dog as well as they were a suggested vendor.  I spoke to one person that runs the company and they said they would e-mail me their price listing.  I waited a week and called them back and received their voicemail.  I left a message stating my name, phone number and e-mail and that I was awaiting an e-mail from them… nothing.  Three weeks later I called again and finally got somone, they happily e-mailed me their information and suggested I look over their rates and call them back.  By this point I met with several other photographers and was quite happy with what I found.  It’s funny they ware supposed to have a good reputation but your story and my story are starting to make me wonder.

Post # 11
278 posts
Helper bee

Do they actually think an email like that would have people flocking to them?  Erm….wrong way to market!  How horrible but glad you found a photographer you liked!

Post # 12
107 posts
Blushing bee
  • Wedding: October 2009

Wow, my jaw dropped when I read this.  I’ve been having photographer issues but I had never experienced something quite like that. 

Good thing you found their true colors now, before the wedding.  Imagine spending your wedding day with someone that has that kind of attitude!  Yeesh..

May you find the best photographer out there!  Thanks for sharing this, it might save a few members of the hive some grief! 

Post # 13
329 posts
Helper bee
  • V
  • 9 years ago

Some photographers think too much of themselves. Recently at a school orientation we had this 23 yr. girl contradicting the professor (a professional marketing photographer with awards and such) and boasting her ‘studio’…she was actually trying to enroll in a two year photography program…some people! 

Good luck in your search and thanks for the heads up! 

Post # 14
1 posts
  • Wedding: November 2008

talida just told me about this, and OMG. it could have been so easy for them to just say “sorry, we only give custom quotes when you meet with us in person”. wow…

Post # 15
25 posts

This post adds to my disbelief that vendors in the wedding industry seem to be completely insulated from the current state of our economy and basically look at their services as take it or leave it. I’m just waiting for the backlash to begin. Thanks for sharing the post…if you need a recommendation I LOVE my photographer and would be happy to send you their contact information.

Post # 16
100 posts
Blushing bee
  • Wedding: January 2009

wow is right. I had a similar problem but with a DJ. you’d be amazed at how this lady talked to me because I was trying to negotiate a price with her — that another reputable dj was willing to do. 

Some vendors really think that being rude will guilt us or scare us into booking with them. I think NOT. 

Sorry you had to go through that, but you know what, I picked many of my vendors based a lot on customer service and personality and that was the best decision I could have made. you work with these people so much, do you really want a snarky, rude vendor working at your wedding? 

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