Post # 1
I scheduled an appointment today with my hair and makeup artist to do a trial. We set it up over email (which I still have on file) for today, Feb. 24th at 12 NOON at my house (she’s local to me, within 10 miles so it’s not like she got lost). It’s now 1:29pm and she’s a no-show. A little part of me is hoping she just mistakenly wrote down the time as 2pm instead of 12pm, but I’m not holding my breath. She got rave reviews online, not a single negative, so it doesn’t seem like she’s a flake from reading that, so I’m at a loss. Unfortunately, I don’t have her phone number, only her email and home address – but she has MY phone number and hasn’t called me. I know I should’ve gotten her phone number, that’s my fault.
It took me AGES to find this person. My wedding is tricky… 1) it’s on a Sunday, which cuts out 90% of salons to go to for hair and makeup as they’re not open on Sundays; 2) the venue is over an hour away from my house and the ceremony isn’t until 6pm. I’ll arrive at the venue around 1pm to set things up and start getting ready, so I don’t want to get my hair and makeup done locally before I leave the house at around 11:30 am because I’ll melt/wilt in the June heat and with all the running around. I also would prefer not to have a hair/makeup appointment near the venue because driving in major cities makes me incredibly stressed and I reeeeally don’t want stress on my wedding day. Also, the Sunday thing. SO, I started looking for someone who can do hair and makeup on location (at the venue) and didn’t charge an arm and a leg. Therein lies problem 3) I have no wedding party, it’s just me, and EVERY artist I’ve found wants a minimum of 4 people to go on-location. Even if I could get the moms and sisters together to get them done up, I can’t afford to pay for multiple people, and I can’t ask them to pay for it either (they’re all pretty much on hard times). I was so excited that I found this person that I could afford, who is professionally trained and would drive the hour to my venue for JUST me.
And today she didn’t show up for the trial. The trial which costs $120 extra in addition to her regular fee, by the way (which I was willing to pay for since it was so hard to find someone in the first place – thankfully I’m only out the $50 deposit at this point).
Back to square one…
Post # 3
Argh! I hope she has a good explanation for this…
Honestly, given the situation you’ve described, I would think about doing my own makeup. Just get out your stuff and start practicing.
Whatever you decided to do, though, good luck! Sorry this happened!
Post # 4
Maybe this person has a good explanation for why she’s late. Did you try emailing her? You could also try looking her up on Facebook. Maybe her phone number is listed there.
If she is a no-go, you could find a student, and do a trial. If you like it, there you go! If not, a student won’t be able to charge you for a trial…
Post # 5
Maybe she wrote down the wrong date? I would try to get in contact with her and find out what happened. If she has a good explanation, maybe try again?
Post # 6
Where in the world do you live that salons are closed on Sundays???? Wow….they are ALL open on Sunday around me. People work during the week, so salons do bigger business on the weekends. Odd.
Anyway, it was probably miscommunication. E-mail her and wait to hear back before you get too upset. And GET HER PHONE NUMBER. Even if you never use it, (I prefer e-mail, too, especially because with vendors there is then a ‘written’ record of any and all communication), you should have it so if something like this happens, you can get ahold of her.
Post # 7
There’s no phone number on FB. I’m going to email her and give her the benefit of the doubt that something came up. I guess I’m willing to try again if she’s got a valid reason for not coming, but if it turns out to be “I forgot” or something lame like that, I’m going to cancel with her and keep looking. I don’t want someone who’s likely to “forget” my wedding day. I’m just disappointed, I scheduled this appointment a month ago and had really started looking forward to it.
I guess we’ll see…
(edit: I’ll email her in a few hours when I’ve gotten over being angry, so hopefully my email won’t be snarky. And if we reschedule I’ll definitely get her number!)
Post # 8
@BelliniChic: I considered doing my own makeup, and I suppose it’s not entirely out of the realm of possibility, but I really liked the idea of having it professionally done so I know it’ll turn out great and so I don’t have to stress about getting it done myself on the day of. I’m still thinking about it.
Post # 9
update: I went ahead and emailed her with a short and sweet “hope nothing major happened that caused you to miss our trial” type email. She responded immediately and said she’d written me down for March 2nd and that she could still come today if I wanted and she’d waive the cost of the trial.
I’m relieved. 🙂
Post # 10
That stinks that you wasted your time this afternoon but that was really nice of her to waive the fees for your time!
Post # 11
@BeeEuphoric: Crisis averted! Good of you to write a neutral email asking what happene. Hope your trial goes well.