(Closed) Shocked by website response

posted 7 years ago in Paper
Post # 3
Member
579 posts
Busy bee
  • Wedding: August 2011

@kala_way: Wow thats kind of an epic response!  I dont really even know what to say.  Clearly someone on their end is having one hell of a time.  I hope you can find your items else where….

Post # 4
Member
893 posts
Busy bee
  • Wedding: September 2011

Yikes!!!

Post # 5
Member
399 posts
Helper bee
  • Wedding: March 2012

whaaaaaaaaaaat?!  I cannot believe that.  I’d put reviews up everywhere I could so that people avoid that site.  I’m surprised the company is still in business if that’s how they handle their customers.

Post # 6
Member
180 posts
Blushing bee
  • Wedding: April 2011

Wow, that is obnoxious!  Note to self – don’t use this company!  EVER!

Post # 7
Member
1488 posts
Bumble bee
  • Wedding: March 2012

@kala_way: WOW! Someone is having a rough day. They would loose my business immediately.

Post # 8
Member
6824 posts
Busy Beekeeper
  • Wedding: June 2011

Wow do you have 800 number for them I would call them or contact BBB on them.

Post # 8
Member
6824 posts
Busy Beekeeper
  • Wedding: June 2011

double post

Post # 8
Member
542 posts
Busy bee
  • Wedding: October 2011

I think it’s a good thing they canceled the order.  Who would want to use a business that handles customers like that?  How rude.

Post # 9
Member
124 posts
Blushing bee

This is stupid. You are the customer, you are paying their rent/mortgage/whatever. Treating customers like that is irresponsible and disgusting.

Cancel the order. Honestly, you deserve much much better than that, I bet there’s tons of sellers out there that offer a better product and service at a better price.

Post # 10
Member
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

That is really wrong…

I can’t beleive they responded to you that way.

You should have been able to select another shipping method though. In there helpful info section, it says you can have items shipped US mail, UPS, or FedEx.

Post # 11
Member
3482 posts
Sugar bee
  • Wedding: February 2011

What a charmer. *gag* I wonder how some of these people stay in business. They clearly don’t seem to actually want to be.

Post # 12
Member
46421 posts
Honey Beekeeper
  • Wedding: November 1999

I would do some research and find contact information for someone higher up than an order taker for this company,

I would then forward a copy of the email to them so they can either make it right for you, or have a conversation with that staff person-or both.

Post # 13
Member
4137 posts
Honey bee
  • Wedding: May 2011

wow. hopefully that person was just having a bad day…but i am kind of curious what your email actually said. if you were really rude i’d have more sympathy for their response.

either way, it’s an unacceptable business response.

Post # 14
Member
4771 posts
Honey bee
  • Wedding: November 1999

At least you had a personal respose and not one of thoes automated ones that are a dime a dozen.

I hope you do not order from them though!

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