(Closed) should I ask for a discount?

posted 8 years ago in Photos/Videos
Post # 3
Hostess
18643 posts
Honey Beekeeper
  • Wedding: June 2009

It sort of bothers me that he would lie to you about where the pictures are or that he left.  I think I would ask him again about it and see if there is any way you can get additional prints or something to make up for the missing pictures.

Post # 5
Hostess
18643 posts
Honey Beekeeper
  • Wedding: June 2009

How long has he been taking pictures?  Is he newer and possibly not able to take good pictures at night when there isn’t ambient lighting?  Not that this is an excuse, but I wonder if the pictures were bad quality or something.

Post # 7
Member
1003 posts
Bumble bee
  • Wedding: June 2012

This seems fishy. Even if he had uploaded them onto the computer, he should of still had backups of the pictures on his camera. And he should of been checking that everything was uploading correctly. And then he lied to you about leaving early? yeaaaah….fishy.

I’d just be upfront and honest, just say you felt he didn’t hold up his end of the contract and what is he going to do to make up for his mistake. Whether it be extra pictures, discount, etc.

@MrsSaltWaterTaffy: Could be, but wouldn’t you want to show those to the bride and talk about whether or not she wants them, and if not what to do instead. But I guess he lied so he is kind of a weirdo anyways.

Post # 8
Hostess
18643 posts
Honey Beekeeper
  • Wedding: June 2009

Hmm very strange.  An honest person would tell you that they were lost and apologize and probably offer compensation.  I guess he isnt’ honest though.

Post # 9
Member
66 posts
Worker bee
  • Wedding: October 2011

I think you are certainly entitled to some sort of compensation for this, be it a discount, extra prints, etc.  I wouldn’t feel bad asking for it either.  The fact that he lied alone is horrible business etiquette, never mind that you paid him to be there taking pictures, and if there are no pictures to be seen at this point, you shouldn’t owe as much.  Regardless of how the pictures became lost, it was his responsibility.

Post # 10
Member
7975 posts
Bumble Beekeeper

Um…. yes you should ask for a discount!

That’s not cool; your contract was for him to stay and take pictures until 11 – if the photos end at 9:30 than he broke contract and owes you for that extra hour and a half of time!

If you’ve already paid him, I would see about getting a non-monetary form of compensation – maybe bridal portraits or a boudior session?

Post # 11
Member
3041 posts
Sugar bee
  • Wedding: May 2010

I’d wait til you got your pics & album & then talk to him about it again & definatley ask for a discount. He should have sincerely apologized & refunded you or done something to help make up for his mistake. Sad :(. At least you have guest photos for the rest of the night. Hopefully he “finds them” thou!

Post # 12
Member
621 posts
Busy bee
  • Wedding: October 2010

That is so unprofessional from the photographers side! I would be asking for a discount!

Post # 13
Member
353 posts
Helper bee
  • Wedding: November 2010

I would totally ask for a discount!

Post # 14
Member
1000 posts
Bumble bee
  • Wedding: September 2009

It sounds like he lost an entire memory card. I’m sorry, but if that happened to me, even if it was just the end of the reception, I would not only offer a discount, I would consider giving a full refund. I’m not big on bashing other photogs and I don’t even know who yours is, but this is the 2nd post you’ve written about him and I’m really questioning his professionalism.

Post # 15
Member
2214 posts
Buzzing bee

I would wait until you have your pictures/albums and then either tell him that you’re not paying him for any time past 9:30 since he couldn’t provide you with any pictures from then on or work out some deal to make up for that lost time. That seems super sketchy to me, and I would be soooo angry I probably wouldn’t pay him at all. That’s just ridiculous.

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