(Closed) Should I be annoyed?

posted 8 years ago in Reception
Post # 3
Member
3620 posts
Sugar bee
  • Wedding: September 2010

Even if you did seem pissed off, you have every right to be. I wouldn’t have tolerated 1 month of no response, let alone 2.5.

Post # 4
Member
14494 posts
Honey Beekeeper
  • Wedding: June 2011

It was probably just his way of getting their rears in gear.  I would just let it slide – unless you don’t get timely responses back from here on out.

Post # 5
Member
6597 posts
Bee Keeper
  • Wedding: August 2010

I wouldn’t worry about it!

That is not good service and you are paying them!!!!!

They can interpret your email however, they would like as long as they get back to you. You were polite and that is all that matters.

Post # 6
Hostess
16195 posts
Honey Beekeeper

WHOA. That is so, so unprofessional. I would immediately let them know that you saw what they wrote and basically ask what they can do to retain you as a client. For me, that would be enough to consider switching vendors; even if you don’t necessarily want to switch, if you indicate your displeasure at their attitude/service, they may go to some lengths to keep you happy.

Post # 8
Member
6394 posts
Bee Keeper
  • Wedding: September 2011

I think I would let it go just so they don’t end up being crappier to you. You definitely have a right to be pissed off, though, especially now!

Post # 9
Member
68 posts
Worker bee
  • Wedding: March 2011

wow thats a bit of a toughie

part of me would just let it go…he never intended for you to see it, and he may have read your email and interpreted it as you being pissed, and he most likely told them that so that they responded quickly to your emails and make sure to keep you happy and not “piss” you off further. And its not as if he said “please answer this b*tchy client” lol it could have been worse. Also bringing it up could put strains on the relationship (whether or not they perform well or reliably on the future)

but there is this other part (that if they caught me on the right day :D) would let them know that you did see the comment and that it was Very unprofessional of them and you hope their future performance at your wedding does not also lack in professionalism. And I would tell them that I did not appreciate the comment on a personal level and they as musicians should be used to and prepared for people under stress (planning wedding stuff) expect responses in a timely manner.

But ultimately the decision is up to you…do you feel you could let it pass or will it upset you to no end until it is addressed?

Post # 10
Member
7173 posts
Busy Beekeeper

Don’t address the comment – just thank him for responding and state clearly what you need.

I don’t think it’s a big deal (the way he stated it internally), and they know they dropped the ball in getting back to you and the leader’s communication with the musician is a way for him to say – get your rear in gear.  It doesn’t mean that your email was a rant or anything on that level.

Post # 11
Member
186 posts
Blushing bee
  • Wedding: April 2010

I would def address that comment in a tasteful manner. Some people don’t understand when you act childish and rude you get no where, but they still do. i think you should say something along the lines that you where not pissed off at just concerned and stressed out over your wedding and you’d been trying to reach them for quite sometime with no response and you’d like to square away your music selections as soon as they can.

Post # 12
Member
277 posts
Helper bee
  • Wedding: September 2010

I would let it slide.  I do the same thing at work if I wanted something looked at right away even if the person isn’t really mad.  Sometimes things don’t get done unless there’s some sort of threat.  If he had said something along the line of “blondeeebuckeye is crazy, get back to her so she gets off our case”  I would put up more of a fight.

Post # 13
Member
767 posts
Busy bee
  • Wedding: August 2011

I would be a little annoyed, but I wouldn’t say anything. I agree with a PP that it might just be the band leaders way of saying “deal with this- it’s important” to his bandmate. If I were you, I would just get on with my emails and try not to let it get to me. 

Post # 14
Member
46609 posts
Honey Beekeeper
  • Wedding: November 1999

I  would not address the comment directly. The mistake was the musicians ‘who continued the chain of email instead of starting a new email so you wouldn’t see the band leaders’ comments.

I would however, reply to all, so that the band leader will be aware that you saw the comment and perhaps ask his musicians to be more profesional in the future.

Post # 15
Hostess
16195 posts
Honey Beekeeper

@blondeeebuckeye: I understand that. And I agree with pp that the comment was not directed toward you, but it’s in bad taste that you were able to see such a comment. You could always respond thanking them for the reply and apologizing for seeming “pissed off,” explaining that you just wanted to ensure that you’d still be able to use their services. Kill ’em with kindness and you never know. 🙂

Post # 16
Member
931 posts
Busy bee
  • Wedding: March 2011

@oracle: agreed completely. I can see doing this in order to make darn sure my musicians got in touch with you. I would leave it alone — particularly since you’ve contracted with them already. Better for their boss/leader to put the smack down than you.

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