(Closed) Should I break the contract?!

posted 6 years ago in Photos/Videos
  • poll: Should I break the contract?!
    Yes : (3 votes)
    9 %
    No : (29 votes)
    91 %
    Other : (0 votes)
  • Post # 3
    9549 posts
    Buzzing Beekeeper
    • Wedding: August 2013

    I think breaking the contract at this point would be an overreaction. Maybe the first CD really did get lost in the mail. Maybe she has the wrong address. Maybe her dog died. Life happens. I totally agree that she needs to get those pictures to you ASAP, but it sounds like she has been responsive and professional on all other accounts. So maybe shoot her an email and ask when the CD was sent out so that you can keep an eye out for it. Or ask that she put them up on a website so you can just download them all over the internet.

    Post # 4
    10366 posts
    Sugar Beekeeper
    • Wedding: September 2010

    I think $1500 is a lot to throw away before you try harder to rectify this. Are the pictures good? At this late date, finding another photographer may be difficult. The really good ones are probably already booked for summer dates!

    Post # 6
    333 posts
    Helper bee
    • Wedding: September 2013

    I wouldnt cancel over a misunderstanding with the mail which may/my not be the photographers fault.  If you are that desperate to get the cd if this one doesnt arrive can your mum pick it up?


    Post # 8
    3141 posts
    Sugar bee
    • Wedding: September 2012

    I think her turnaround time has been great!!! As for the cd in the mail we had the same issue it did not arrive and we were planning to see her for a session so she made one and brought it with her to our session. The next day our cd arrived. Your photographer does not control the mail and if it had not shown up make a time to meet her And pick It up. If you are unhappy with the results of the photos them its time to have a meeting with get to let her know what you like about your epics and what you don’t like so she will know what you are looking for in your session outcomes

    Post # 9
    4047 posts
    Honey bee
    • Wedding: January 2014

    I’d just go and pick them up in person, myself. She sounds pretty professional otherwise.

    Post # 10
    1314 posts
    Bumble bee
    • Wedding: May 2006

    Does she have the correct address? Can she set up and FTP so you can download the images?

    Post # 11
    533 posts
    Busy bee

    We just went through Christmas and new years. If you were in a hurry just drive the 30 mins to pick them up. I really don’t understand why you’d break a contract over this? It’s not like she ignoring you and being rude. 

    Post # 12
    13248 posts
    Honey Beekeeper
    • Wedding: November 1999

    I wouldn’t break the contract over something like this.  Can you ask her to make another copy and have your mom pick up the CD, since, like you said, your mom is only 2 minutes away?  That seems like the simplest solution.

    Breaking the contract at this point is an overreaction, and may also carry more financial penalties (most have a percentage that won’t be returned if you cancel).

    Post # 13
    122 posts
    Blushing bee
    • Wedding: May 2014

    I wouldn’t break the contract. That’s a lot to lose, and it sounds like she has otherwise been very good about getting things to you in a timely manner. 

    And two, being a person that ships things every now and then, sometimes you just get lazy, and don’t have the desire to ship things, and it’s easy to put it off, thinking the person you’re shipping to isn’t freaking out, when really, they probably are. It’s probably an honest carelessness, I doubt she’s intentionally trying to avoid you or not get you the photos. 

    Look at it this way, as long as communication lines are OPEN, you’re in really good shape! 

    Post # 14
    1000 posts
    Bumble bee
    • Wedding: September 2009

    Huge over reaction. One thing brides should keep in mind is that you are not the Photographer’s only client. If I made a separate trip to the post office for every DVD I had to mail I’d be wasting 45 minutes driving to and from the post office and standing in line every single day. I have to wait until I have at LEAST two DVDs ready. Clients get annoyed sometimes not having their DVD the minute they see the photos but as with everything else we do, we have to be efficient with our time in order to run a successful business.

    Post # 15
    9675 posts
    Buzzing Beekeeper
    • Wedding: September 2013

    She does sound a little irresponsible/unprofessional but I wouldn’t throw away $1500 over a possible misunderstanding.  Do you like the pictures?  If you like them I would stay with her…because hiring someone for only $1500 you might not like their work as well.

    I guess there’s no harm in looking to see if you even can find a photographer that is available and that you like their pictures better for $1500.  If you do then I guess you could switch!

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