Post # 1
I took my ring in to the jeweler for my annual ring inspection (I have to get one every 6 months to maintain my lifetime warranty). At the time they noticed my center diamond was a little loose and told me they had to send it out and that it would be back in 2 weeks. Later I realized that our engagement party was next weekend and I needed the ring by then so I called the jeweler and they said I could pay a $10 rush charge and they would sent it to a local jeweler. I got my ring yesterday. I was just looking at it and on the each of the four little prongs around the center diamond is a tiny little mark from them being pushed in to hold the diamond. It is only noticcable if you look closely but for some reason, it is kinda bothering me….. Should I say something or just let it go?
Post # 3
Is your ring white gold? They could just re-dip it for you and it’d probably be taken care of. When I got mine done it took away any little scratches or any imperfections from my ring being worn daily.
Post # 4
I think you should say something right away. If there are marks, they need to know about it. The marks could have ruined the integrity of the prongs and you could be risking your diamond falling out.
Post # 5
I agree with @noritake22. These marks could affect your ring as well as any insurance policy that is on them. Get it checked again ASAP!!
Post # 6
Say something now! The longer you wait, the more difficult it will be to have something done about it.
Post # 7
Definitely agree with previous responses–get it checked out immediately and fixed if necessary.
Post # 8
It is white gold and they did dip it but since I could see the marks, I am assuming they dipped it before they fixed it? Not sure but I will definitely call! Thanks girls!
Post # 9
I agree, if it’s bothering you, definitely mention it to them….
Post # 10
I would definately, without a doubt, say something. that is your ring! it needs to be perfect.
Post # 11
Definetly say something sooner rather than later. It’s your e-ring, of course you want it to be perfect!
Post # 12
Say something! You will be wearing this ring for years and years. Better to get it fixed right away!
Post # 13
SAY SOMETHING NOW. As the other said they are less and less likely to help you the longer you wait. Also.. perhaps consider going to another jeweler in the future. It concerns me that they aren’t able to tighten a setting on their own and they need to send it out…
Post # 14
I’d definitely suggest saying something. Sometimes I stray away from saying anything for fear of being an annoying customer. But I’m starting to speak up more, so I don’t end up being bummed about something that could most likely be fixed.