(Closed) Should I complain to the jeweler?

posted 10 years ago in Rings
Post # 3
491 posts
Helper bee
  • Wedding: June 2011

Is your ring white gold?  They could just re-dip it for you and it’d probably be taken care of.  When I got mine done it took away any little scratches or any imperfections from my ring being worn daily.

Post # 4
8351 posts
Bumble Beekeeper
  • Wedding: March 2011

I think you should say something right away. If there are marks, they need to know about it. The marks could have ruined the integrity of the prongs and you could be risking your diamond falling out.

Post # 5
411 posts
Helper bee
  • Wedding: January 2011

I agree with @noritake22. These marks could affect your ring as well as any insurance policy that is on them. Get it checked again ASAP!!

Post # 6
1645 posts
Bumble bee
  • Wedding: May 2010

Say something now! The longer you wait, the more difficult it will be to have something done about it.

Post # 7
1205 posts
Bumble bee
  • Wedding: December 2011

Definitely agree with previous responses–get it checked out immediately and fixed if necessary.

Post # 9
798 posts
Busy bee
  • Wedding: June 2011

I agree, if it’s bothering you, definitely mention it to them….

Post # 10
1246 posts
Bumble bee
  • Wedding: June 2010

I would definately, without a doubt, say something. that is your ring! it needs to be perfect.

Post # 11
6244 posts
Bee Keeper
  • Wedding: August 1900

Definetly say something sooner rather than later. It’s your e-ring, of course you want it to be perfect!

Post # 12
177 posts
Blushing bee
  • Wedding: July 2011

Say something! You will be wearing this ring for years and years. Better to get it fixed right away!

Post # 13
1927 posts
Buzzing bee

SAY SOMETHING NOW. As the other said they are less and less likely to help you the longer you wait.  Also.. perhaps consider going to another jeweler in the future.  It concerns me that they aren’t able to tighten a setting on their own and they need to send it out…

Post # 14
3997 posts
Honey bee
  • Wedding: June 2010

I’d definitely suggest saying something.  Sometimes I stray away from saying anything for fear of being an annoying customer.  But I’m starting to speak up more, so I don’t end up being bummed about something that could most likely be fixed. 

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