- 4 years ago
- Wedding: December 2014
I read a few other posts on this topic – but I’m still not really sure how to proceed.
My fiance and I started working with our wedding coordinator/planner in January and she didn’t initially seem very organized or knowledgeable about resources, but seemed to work hard to make up for her deficits and her fee was modest ($1500 with a $500 deposit).
So we signed a contract with her then. Since signing, she found us a venue and photographer. She did (eventually) send out save-the-dates (though required considerable prompting to do so).
And then she refused to send out the invitations when she asked to (saying it was “too early” – 4 months is not too early when you are having guests from Thailand, incidentally). It was in our contract that she would send out the invitations, though the date was not specified.
In the last month she has failed to respond to 3 of my 6 e-mails. She missed the deadline for getting us hotel information (Monday last week). She has not mentioned the wedding invitations in the e-mails she has sent, and has not responded to my e-mails about the invitations. These were things that were contractually agreed upon (“unlimited e-mail contact”, “will send out invitations and keep track of RSVPs”) that I feel like she has simply NOT done. She has never mentioned flower arrangements or other things that were in the contract and she had zero advice for wedding invitations, wedding etiquette, where to get a wedding dress. The contract also refers to her managing the vendors the day of the event, which has not yet occurred.
It seems like a pretty straightforward breach of contract – though I’m comfortable letting her keep the deposit and reimbursing her for the save the dates if she can provide a receipt. It’s not like she did nothing.
There is only one vendor with whom she is incontact (I have arranged every other vendor) so I don’t think severing the contract will be as bad as all that – HOWEVER, I’m still kind of internally scared to fire someone on such a short time frame (wedding Dec. 27th) and I work 80 hours a week. I’m scared if I keep her that the wedding will be a disaster because she is so completely unreliable – and I’m scared if I *don’t* keep her things will be a disaster because I have no time and no experience planning weddings.
I have to fire her though – cause if she’s not responding to e-mails, there basically is no way for me to try to fix the situation with her.
(P.S. I found her on Thumbtack. Is that a reputable site or should I have avoided it?)
Do I get a new planner now? Am I wrong to want to fire her? How do I move forward from here?