(Closed) Should I Give My Photographer An Honest Review?

posted 6 years ago in Photos/Videos
  • poll: How should I review my photographer?

    Kindly, but honestly

    Fully positive with no critiques

  • Post # 2
    Member
    3078 posts
    Sugar bee
    • Wedding: October 2012

    she gifted her services and you are very happy with the finished product?

    I would go fully positive. 

    Post # 3
    Member
    3423 posts
    Sugar bee
    • Wedding: November 1999

    View original reply
    AllieRach:  the hell?  You don’t review a gift!!  

    If you must write and I quote:

     the images that she provided are beautiful and capture our wedding day wonderfully.

    Count your blessings instead of seeking revenge for a gift you seem to be quite satisfied with!

     

    • This reply was modified 5 years, 9 months ago by Atalanta.
    Post # 4
    Member
    8454 posts
    Bumble Beekeeper

    View original reply
    AllieRach:  “IF we had been paying clients” — Yeah but you weren’t. I’d review the positive aspects and let paying clients leave any negatives if needed.

    Post # 5
    Member
    1641 posts
    Bumble bee

    She sounds completely irresponsible and unprofessional. As a person looking for a photographer, I would want to know honestly what your experience was. If she wants to make it in the profession, she’s going to have to learn to take criticism and get her act together. All of what you mentioned seemed pretty significant to me, especially in regards to the use of flash.

    It’s very generous to offer her services, and I understand it can be difficult to leave an honest review. I think you can word it honestly without being malicious.. “The finished product was beautiful and everything we dreamed of, but the process along the way was bumpy. We had a few significant circumstances where details were missed and I had to make sure to follow up with her more than I felt I should have.”

    Post # 6
    Member
    2543 posts
    Sugar bee
    • Wedding: November 2013

    Wait? This was for free? I don’t understand the “she gifted us and we gifted her” part.

    Because the advice is very different depending on whether or not you paid for her professional services.

    Post # 7
    Member
    124 posts
    Blushing bee
    • Wedding: July 2016

    I don’t think you should but only because it was a gift and a very expensive one at that.

    Post # 8
    Member
    1714 posts
    Bumble bee
    • Wedding: January 2012

    It seems like she went out of her way to offer you her free services, and the end results were great. I think you should write her a glowing review if only to repay her in some way. If you must maybe you can send her an email with your concerns, but make sure it’s carefully worded and highlights just how grateful you were for her services.

    My general take is a gift she graciously offered to you shouldn’t end up costing her business, that seems a little messed up to me.

    Post # 9
    Member
    28 posts
    Newbee
    • Wedding: November 2016

    What do other reviews for her say?  If they already get this point across I would go fully positive.  I don’t know really though this is tricky imo

    Post # 10
    Member
    374 posts
    Helper bee
    • Wedding: May 2016

    View original reply
    AllieRach:  When I am looking at hiring someone, I read the reviews to base my decision.  For folks looking into hiring her, I think it’s important to be honest.  Just make sure you have all your digitals and final products before doing it.

    Post # 11
    Member
    1744 posts
    Bumble bee
    • Wedding: April 2006

    I would leave a very positive review on her website and then have a very tactful, kind personal conversation with her saying you had one suggestion, but we’re very impressed with the pictures and her willingness to be flexible for you.

    Post # 12
    Member
    1253 posts
    Bumble bee

    So she didn’t charge you (did you ask? or did she somehow know about your financial state and offer?) took wonderful photos, and you are considering leaving her a bad review, because she wasn’t familiar with the area and forgot about the flash? (Curious about this- I’ve got a few friends with epilepsy and they have no issues with flashes? One is a photog actually…)

     

    Post # 13
    Member
    831 posts
    Busy bee
    • Wedding: April 2015

    I voted kind but honest but actually now I see its free I change that to a glowing review! I think it would be a kick in the face to have had free photography and then give a review with negatives in it.

    Post # 14
    Member
    599 posts
    Busy bee
    • Wedding: June 2016

    I would leave gentle worded critique of her but overall be honest, definitely play up her best qualities too, and it should be fine. It was a gift so you want to tred lightly but reviews are where other brides are going to look for real info not paid-for advertising you know? I’d definitely add the important tidbits because they were rather big screw ups, but again, mention how great the photos are, etc 😊

    Post # 15
    Member
    333 posts
    Helper bee

    Frankly I think it’s wrong to leave a review that isn’t honest about very significant problems.  You had to reiterate a very important issue regarding no flashes due to medical reasons and she acted as though she had no idea abut it each time?  You gave her all of the information to get everywhere she needed to be including zip codes and she missed a picture worthy part of your day.  This is very irresponsible and unprofessional and from your post it seems that these are just some examples.  I would be totally upset if I used reviews to form my decision to book this person and then came upon these problems.  I would wonder why no one would mention these issues in their reviews if they were being honest.  Perhaps I expect too much of those reviewing?  Either way I think not being honest in the review about all of the bumps isn’t right.  However you do love the finished product which is great except it came with some stress.  I think I would simply send her a beautiful thank you card expressing how much you love the pictures but do explain the issues you had and tell her you just don’t feel like leaving her a review would be beneficial to her.  But maybe mentioning the issues to her will help her fix those problems so she doesn’t cause undue strife to the next couple?

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