Post # 1
(First of all, it’s hard to find any hairstylists that have an online presence in upstate NY… and I live in CA, so I cant just run out to NY and get a hair trial done by 3-4 haistylists and fly back to CA. I cant afford that. I need to be able to see pictures of their work, and read reviews of other people’s experiences. I’ve tried asking friends and family who live out there, and no one has anyone they would recommend. Yikes.)
ANYWAY… I emailed a hairstylist that I found on WeddingWire, to book for my wedding in NY.
It took her a week to respond. No biggie. But she didn’t answer any of my initial questions, she just wanted to know the time + date of the event.
So in my response email, I answered her, aaaand I re-asked my questions.
10 days later… no response.
So I re-emailed her, asking her what’s up. She responded, she’s been busy opening a new salon, and STILL didn’t answer any of my questions. Oh ok, I understand.. so I replied to the email (this time, giving her my phone# and telling her she could call me if that’s easier for her) and…
You guessed it, no response. Again.
I just don’t want to rely on her when, she never gets back to me. She seems kind of flakey and all-over-the-place.
Should I find another hairstylist?
I want someone who is thorough, and can at least correctly respond to an email.
Post # 3
Yes – find someone else. You will absolutely kick yourself if she lets you down on your big day!
Post # 4
@LadyMoriarty: I would Find another stylist, even though it’s difficult. It’s a huge pet peeve of mine when people or businesses don’t get back to me within 48 hours after emailing them. Just my opinion though!
Post # 5
@alysee: I completely agree. All of her response emails have only been 1-2 sentences, with “Sent from my iPhone” at the end of it. Ugh…
Post # 6
@LadyMoriarty: if it were me, I would find a new person. While I get that people are busy and some people do not write as much on their phone (I’m one of them!), STILL. Try using Yelp – that’s where I’ve found soem great places!
Post # 7
@LadyMoriarty: Sometimes people in the beauty industry feel like they can get away with bad service because of the end product. They know they are in demand and feel like they can rush you, get paid, and move on to the next.
Go to someone else!
Post # 8
@LadyMoriarty: I say find someone else. I had the same issues, I was trying to book a trial with my hair and makeup lady, and it took her over 2 and a half weeks to respond. In the end, her excuse was “I have been getting a lot of emails lately and finding it hard to respond to them all”.
In my opinion, if you don’t have time to respond to an email, maybe you need to take on less clients or something.