Post # 1
Several months ago, my husband and I asked an aquaintance of ours (who does this kind of thing) if he would be interested in doing a remodeling project for us. He agreed to do it and came out to take measurements, etc, twice…once even bringing along someone from another firm that would be doing some of the work.
However, after trying to contact him (voicemail, e-mail, text) for over a MONTH, he never returned our calls or gave us any explanation. We have since found someone else to do the work and it is well underway.
My question is this….should we attempt to let this guy know that we are not happy? I know I’m probably taking this way too personally, but this is a guy who we had done business with before (in a different capacity) and have recommended to countless people. For what it’s worth, if he had said he wasn’t interested in the job or didn’t have time for the project, I wouldn’t have cared at all….I just resent the fact that he couldn’t be straightforward with us. What do you think?
Post # 3
Sorry, but there’s the saying, “Never mix business with pleasure” for a reason. Pursue it with your friend if you’d like, but this sort of situation is known to happen.
Post # 4
I would not even contact him… unless he initiates the conversation, where you can explain then, that you got someone else,and mention your displeasure then, there’s no use in telling him anything at this point…
Post # 5
Thanks for the advice, I know I need to let it go but it just irritates me. I’m not even sure why!
Post # 6
@tnbellebee: Hm, that’s a tough one. I think, depending on my mood, I might shoot him an email letting him know that you’re working with someone else but that you are kind of bummed because you really like the work that he does. Maybe, if it’s your style, you could frame it in that way? You might be able to send the message in a sort of complimentary way, and perhaps you could say something like, “I wish you had let us know via email or phone so that we could have finalized our plans sooner,” or something like that.
In situations like these I figure I am giving people constructive feedback, and if they are good at what they do, they should value that. Hopefully this person would understand if not appreciate your honest feedback. Of course, it’s not a perfect world! Good luck!