(Closed) Should I open a paypal case on my dress seller?

posted 5 years ago in Dress
  • poll: Should I open a pay pal case?
    Yes! : (1 votes)
    7 %
    No! : (2 votes)
    13 %
    Yes, but talk to her first! : (5 votes)
    33 %
    No, but talk to her! : (7 votes)
    47 %
  • Post # 2
    1603 posts
    Bumble bee
    • Wedding: August 2014

    She already said she wouldn’t go lower, so I can’t imagining this going over well, though I do understand where you’re coming from. I say, take it to a seamstress and ask how much money it’ll cost to fix those extra issues–if it adds up to a lot more than alterations alone are already going to cost you, then talk to the seller again.

    Post # 3
    9120 posts
    Buzzing Beekeeper
    • Wedding: December 2012

    It’s the risk you take buying used. I’d just take it to a seamstress, let them fix it and call it a lesson learned.

    Post # 4
    284 posts
    Helper bee
    • Wedding: August 2014

    Zimtstern:  Send her an email first. Explain that you found these holes. I second MrsRevolutionize:  ask a seamstress how much it would cost to get these faults repaired and then talk to the seller.

    Generally you do need to talk to the seller first before opening a paypal dispute. Just make sure you act quick as there are usually time limits.

    Post # 5
    4692 posts
    Honey bee
    • Wedding: June 2013 - Upstate NY

    I would talk to her but she probably won’t be able to do anything about it. I don’t think it’s enough to open a case on her though.

    Post # 6
    61 posts
    Worker bee

    It depends on how big a deal the flaws are/how much you want to spend on alterations and fixing them. Could you open a dispute through Paypal and probably win? Yes. If the dress was labeled as immaculate, and there were flaws and it was not as described, this is, in most cases, enough in PayPal’s eyes for the buyer to win a claim.

    If fixing the dress is going to end up being quite spendy, I would open up a dispute (at this point you can communicate via PayPal’s dispute resolution process) and request a partial refund for alterations costs.


    Good luck!

    Post # 7
    3256 posts
    Sugar bee
    • Wedding: November 2019 - City, State

    I’d do as PP suggested and take it to a seamstress for a quote first. Find out how much it would cost to repair the damage you knew about, and how much the other damage will cost. Then, if the cost difference is substantial, email the seller. She did already give you a discount, and theres nothing you or she can do about customs (trust me, in Canada we get stung by that a LOT), so unless the difference is quite large, I’d just suck it up. I would contact the seller first before starting a paypal dispute though, if she was very nice to deal with, I wouldnt want to blind-side her.

    PS – just wanted to mention that I think your english is great!


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