(Closed) Side stone has fallen out of my ring :(

posted 6 years ago in Rings
Post # 3
Member
2778 posts
Sugar bee
  • Wedding: July 2013

Is the ring insured and what is the jewelers policy?  For a small pave stone it shouldn’t cost too much but I’m not sure as I thought pave stones are more likely to have this issue.

Post # 5
Member
16 posts
Newbee
  • Wedding: August 2012

I think for this to happen after less than a year is very unusual. I would be asking the jeweller to replace it free of charge. If you cannot get them to replace it, you could make a claim on your insurance (subject to the ring being insured and what the level of excess is). Generally your insurance company will require you to have your ring looked at on an annual basis to ensure the stones are still safe in their setting, so for this to occur after a mere 11 months seems like poor workmanship which the jeweller should be liable for. 

Post # 7
Member
1237 posts
Bumble bee
  • Wedding: October 2012

@Soon2BeeMrsG:  I feel your pain. I had one fall out of mine within 2 weeks of getting it ๐Ÿ™ We don’t technically have a warranty (though it is insured) but the jeweller we used fixed it for free and apologized profusely. The downside was we had to send it to her a few states away and I was without my ring for 2 weeks. In the future, if you see one that is lose take it to a local jeweler and ask them to tighten it. 

I hope everything works out!

Post # 8
Member
272 posts
Helper bee
  • Wedding: September 2013

Sorry this happened to you! I know how much it sucks, and how dark the spot with the missing stone can look!

I had a pave side stone on my halo fall out a mere month after getting the ring. The jeweler repaired and replaced it for free, since losing a stone in four weeks is really unacceptable.

I expected to lose a stone, but more like a few years down the line. I was without my ring for a couple weeks, but it’s back now and we’re just going to see how it goes. If the ring continues to lose stones on a regular basis, I may get a new setting (despite how much I loooooooove my setting, I don’t want to mail my ring back for a repair every few months!).

Post # 9
Member
1505 posts
Bumble bee
  • Wedding: June 2014

Pave diamonds do come out periodically.  They are held into place by tiny beads of precious metal.  Since it has been less than a year, hopefully they will replace it free of change.  I would recommend having the ring inspected and cleaned approximately every 6-8 months so that they can check to see if any stones are loose and fix them before they get lost. 

Post # 10
Member
2778 posts
Sugar bee
  • Wedding: July 2013

@Soon2BeeMrsG:  I don’t have a pave setting but I do have a few items of jewelry that are missing stones, it really bugs me because I am a little OCD and as soon as I have the cash I will be replacing the stones and insuring the items (they are heirlooms).

I know what you mean about your e-ring being a little off.  Two months after I got the work done on mine I noticed that my stone (I have a solitaire) was spinning in the setting and I would have never noticed if I hadn’t taken it off and  seen it move.  I was lucky though as the jeweler is only 15 minutes away and was able to do the repair in store (for free since it was only two months in, and they guarenteed the work they did!)

Hope it all works out.

Post # 12
Member
141 posts
Blushing bee
  • Wedding: September 2013

This happened to me back in February.  My ring had to be sized down several sizes which plays havoc with pave settings. I still haven’t had it fixed yet as our wedding is not until September 2013 and I kind of expected more to fall out given the sizing thing.

My understanding is that it’s an inexpensive fix (~$100).  I was going to get my Fiance to take it in next week to be fixed so I’d have it back for the holidays, but honestly, I really don’t care/notice it that much and I might just wait until next summer.

Post # 13
Member
83 posts
Worker bee
  • Wedding: September 2013

I’m sorry but that is the nature of the beast with pave rings. Diamonds fall out ALL THE TIME, it will happen again. I know no one wants to go without their ring but it just happens. It’s unavoidable. It may happen more with poorly made rings, but also happens with top of the line designer rings. If this isn’t something you can live with you might want to change settings.

Post # 14
Member
3686 posts
Sugar bee
  • Wedding: August 2013

@lapelirroja:  +1

A lot of people don’t realize that pave rings are a lot more fragile than, say, a solitaire. When Fiance and I were researching rings, I originally thought I wanted a pave band, but after reading how you’re not supposed to sleep with it on, how you’re supposed to take it off to do any cleaning or any work, I realized that just wasn’t going to work with my lifestyle.

Post # 15
Member
141 posts
Blushing bee
  • Wedding: September 2013

@cmbr:  Same with me. A pave band would look beautiful with my ering, but they really aren’t that practical to wear every day.

Post # 16
Member
1093 posts
Bumble bee
  • Wedding: October 2011

I know the feeling. I had a diamond fall out of the side of my wedding ring a few weeks after our wedding (it’s set in metal like a pave stone) I only saw it one morning when I didn’t have my glasses on (I’m near sighted). Needless to say, my heart sank when I saw this. We bought my ring from Robbins Bros and with their insurance policy (best $99 we ever spent!!) it was fixed for free. I had to leave it for a few days but felt naked without it. I asked them for a loaner but sadly they denied ๐Ÿ™  I was so happy to have my little beauty back on my hand all shiny and newly repaired!!! Plus they polished out all the scratches.

Even though pave stones can loosen since they’re not set in prongs I hope the jeweler repairs it for free or at least at a reasonable price. Do you have an insurance policy? Check with them if you do. We also have a policy through Jewelers Mutual if it’s lost or stolen. If we didn’t have the policy with the jeweler i would have checked with them to see if my losing a stone is covered. If you don’t have insurance look into JM, we paid $35 for one year with $0 deductable.

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