(Closed) *sigh* Terrible salon experience yesterday.. [pity party warning]

posted 6 years ago in Full Figured
Post # 3
Member
1340 posts
Bumble bee
  • Wedding: November 2012

That’s horrible! If you guys need a ladies weekend there’s a plus size boutique in the DC/Baltimore area called Curvaceous that is absolutely fabulous! They carry designers that would normally cater to the size 00 crowd, but also extend their lines up to a 28W-32W. There’s something for everyone. It’s family run (sisters, mom, cousins, etc) and the ladies there are super nice. I don’t know if you have anything like this up your way, but it might be something to check into.

Post # 4
Member
2786 posts
Sugar bee
  • Wedding: August 2012

There is absolutely no excuse for that. I would call and complain to the salon manager. They should know how their sales staff are treating potential customers.

I’m so sorry you went through that. You will find something WONDERFUL, that makes you look and feel beautiful, trust me ๐Ÿ™‚

Post # 5
Member
9674 posts
Buzzing Beekeeper
  • Wedding: September 2012

((HUGS))  That sucks!  Some people are just so rude and stupid.  I’m so sorry that happened to you!  Good grief, you would think since they work on commission they’d have better sense than to treat a customer with money to spend so badly.

I was scared shitless going to try on wedding gowns, not because of my size, but because of my age!  I’m 44 and not a first time bride.  I was lucky that I got a very nice salesgirl to help me and after about 6-8 dresses she found THE ONE.  But at first I was shaking like a leaf.  She really helped calm me down by being genuinely nice, complimentary and friendly.  And helpful.

Nobody should have to put up with that crap.  It’s nerve-wracking enough to have to try on wedding dresses in the first place, even if you’re a 20-year-old-Barbie-doll-bride.  And how many of them are there?  Not the majority by any means.

This might warrant a call to their management.  I would think whoever runs that place would hate to hear of such poor customer service.  SMH.

Good luck on your dress quest!  The right one is out there.

Post # 7
Member
2786 posts
Sugar bee
  • Wedding: August 2012

@MissCalifornia:  I know how you feel-I am awful on the phone, and I also have the worst trait, wherein I cry when I get super angry, so in this case I would start crying….which REALLY does not get across the message of how angry you are.

I had a bad bridal salon experience and since my Maid/Matron of Honor was with me, I had her call. The manager was totally embarassed. In this economy no one can afford to be throwing away business like that.

I think an email complaint is a great idea.

Post # 8
Member
115 posts
Blushing bee
  • Wedding: June 2012

So sorry to hear you were treated that way. That’s so horrible. Why would anyone ever feel the need to treat someone else poorly? I can’t believe she just handed you a veil and then let your friends help you out of the dresses and only offered fake/patronising compliments. What kind of customer service is that? I agree with Sunfire (hello sunfire ๐Ÿ™‚ ) that you should consider a complaint. Nobody should be treated that way and hopefully management would be appalled at hearing someone was made to feel that way in their store.

I’m positive you will find your perfect dress and look smashing and the shots from the top sound great! Can’t wait to see pics! Don’t let this awful experience get you down.

Post # 9
Member
1274 posts
Bumble bee

Hugs. That’s so awful that those sales girls made you feel that way. So not cool! I would call or email and let the manager or owner know about your experience and that it’s not okay for potential customers to be treated that way. ESPECIALLY when it’s the biggest/most important piece of clothing a woman will wear ๐Ÿ™‚ I feel like sales people at bridal salons should be taught an etiquette class before they start on the floor sometimes! lol.

Don’t be discouraged by this experience, it seems like you have still have some time to find a dress that is perfect for you. When I went to a bridal boutique the first time, I called ahead and asked about their sample sizes, I was lucky because this place carried alot of plus sizes – not everyone is a size 6 thank you very much! Tongue Out I was super nervous about fitting into sample dresses or getting stuck in them. I think this happens to everyone though btw, my one girlfriend who is a skinny mini got stuck in a dress and it took both her sisters to get her out of it. 

Post # 10
Member
1880 posts
Buzzing bee
  • Wedding: July 2012

I’m so sorry you went through that.  The best revenge = buy elsewhere!  Don’t let them get you down.  I 2nd the email complaint!

Post # 11
Member
827 posts
Busy bee

” I shouldn’t have gone at all, I know that, I should keep waiting until I lose enough weight to feel good about trying dresses. But I *know* most of the dresses I was looking at wistfully come in larger sizes – I’ve seen as much on the designer’s sites.ร‚ย “

Don’t ever think this way. Big girls deserve to try on dresses too, whether we are losing weight or happily keeping the weight on.

Why so many salons fail to realize that there are men who are very happy to marry fat women and that fat women are just as deserving of love as thinner women, I have no idea.

Post # 14
Member
943 posts
Busy bee
  • Wedding: August 2012

@MissCalifornia:  Oh no, I am so sorry you had a terrible experience!!! (I was really afraid of that too).  But I have to disagree with one part, where you say, “I shouldn’t have gone at all, I know that, I should keep waiting until I lose enough weight to feel good about trying dresses.”

NO!  You should be able to go whenever you want, and feel comfortable and welcome at the store–it is their JOB to help you and to assure that you feel good (and not in a fake, patronizing way).

I hope that you start to feel better, but it is NOT you!  You are beautiful and working hard, it’s just a shame that lazy, bitchy girls ruined your night. ๐Ÿ™

Post # 15
Member
188 posts
Blushing bee
  • Wedding: August 2012

I’m so sorry that happened to you! What a bunch of twits. Definitely write a letter of complaint. I hope they get their stuck-up butts handed to them by the store owner.

Agreed with the PPs who said you should go dress shopping whenever you want to no matter your size, and you should expect to be treated well! You’re no less of a bride than a size 2, and you’re no less beautiful.

“And the ‘compliments’ were the worst. I’m a BIG girl. I’ve been working so hard to lose weight, but it’s coming very slow and I am still very large. I understand that…”

I hope I just read this wrong, but please don’t think you’re any less worthy of genuine compliments because you’re plus size. I don’t care what anybody says, plus size isn’t ugly. I refuse to accept that ridiculous notion society pushes on us, and so should you. I bet you rocked those dresses even without their “help,” and the one you ultimately choose will be stunning!

Post # 16
Member
879 posts
Busy bee
  • Wedding: September 2012

I had the EXACT same experience with my first bridal appointment.  And to top it off when I tried to get out of the shop by saying that I had really been looking for a pink dress, the attendant offered me to try on a dress from out the back that belonged to another bride.  I made some stupid excuse about my baby son being tired, and cut and ran out of there as quickly as I could.  She was just so rude, gave me no help in getting intro dresses, didnt have much abouve standard sample sizing, and didnt really even care about the style I tired to tell her I weas after.

I didnt go back.

I went to Sydney (2 hour drive) and by accident came across a salon that was friendly, helpful and had an awesome range.

My advice is to move and and try somewhere else.  You will find your dress, and you don’t need to put up with snotty nosed sales assistants to do so.

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