(Closed) So.. about when should I start hounding the dress shop?

posted 7 years ago in Dress
Post # 3
Member
6661 posts
Bee Keeper
  • Wedding: May 2010

If I were you, I would follow up after the first of the year and if they say ‘any day now’ I would press them for more info. Ask them to call the designer or factory and see what the status is since it was supposed to be in in November. If they try to tell you to ‘calm down’ since your wedding isn’t until May, lie and say you scheduled Bridal portraits for January and will lose the deposit if you change the date. Or even say you pushed up the wedding date and it’si critical that you get your dress in the next two weeks.

I had an absolute nightmare dress situation. IT was also supposed to come in few months before my wedding, but of course it didn’t arrive until 2 weeks before my big day. And it needed a ton of alterations, because the manufacturer messed up my measurements and it was too small! My biggest regret as far as the dress is not lying to the bridal salon about the wedding date. I even tried to call corporate, but they just referred me to the salon that was ignoring me.

Post # 5
Member
1798 posts
Buzzing bee
  • Wedding: August 2011

Call them after the holidays and don’t hang up until they can give you a specific date for getting your dress. Over a month late without an ETA is not okay.

Post # 6
Member
192 posts
Blushing bee
  • Wedding: April 2012

If it has been a few weeks I would call again, and say what modern daisy said, that you were getting anxious, and that you scheduled your bridals at the end of january thinking your dress would have been in already and you can’t reschedule. I would also then call every friday around 3 until the dress gets here. Hold them accountable to the time that your dress was supposed to be in. Ask for an exact shipping date/time line or tracking number if its avalible. Do not let up. Ask to be upgraded to overnight shipping at their expense due to the dress being late, and that you will need alterations before your pictures.

 If the dress hasn’t arrived or if you haven’t gotten an answer about it shipping (ie a tracking number) by Jan 6, ask to speak to a district manager/corporate. You will probably not get a response until the following monday, but January starts bridal season and unless you are on top of this, chances are they wont be.

Hope This Helps

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