(Closed) So annoyed with apartment manager…

posted 7 years ago in Legal
Post # 32
Member
5496 posts
Bee Keeper
  • Wedding: April 2010

Hey there, fellow southeast PA Bee! I just wanted to commiserate because although I haven’t been through what you have, I have slipped and almost fallen more than a dozen times the last few weeks from all this horrible ice. Our townhouse crew hasn’t done much of anything with our sidewalks either and my husband and I have had to pour hot water on the ice to try to melt it at times and then quickly scrape it with the snow shovel. I have a 17 mo. old and trying to take him out every day is so dangerous and this is just becoming ridiculous.

I do want to say that there is a salt shortage all over the area (it’s been on the news since the first big ice storm about three weeks ago when we lost power for a few days). We even received an email from our HOA saying due to the lack of salt, they won’t be able to do much. Since the winter has been so incredibly bad this year, many areas ran out of salt. Last I heard a few weeks ago, they were shipping more salt on a boat from Chile!

 

Anyway, I’m so sorry about your injuries and hope everything works out. Did you know they are saying another foot of snow possibly next Monday?!! No!!!

Post # 34
Member
5496 posts
Bee Keeper
  • Wedding: April 2010

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@beetee123:  Oh, that’s good that Home Depot has it now, but not good that your management co. didn’t buy any. I honestly think they just don’t care this year in most places. Here it is so bad, too. We have black ice most nights on our court so trying to walk on the icy sidewalks, then onto the street is just beyond hazardous. They have done a horrible job here this winter managing all the ice, too. Actually, I just remembered that a neighbor in the next building fell on the ice last month and dislocated her shoulder. Another neighbor had to take her to the ER. But I think since you have injuries, something has to be done! Keep us posted!

Post # 35
Member
947 posts
Busy bee
  • Wedding: November 2012

The issue may have been due to the rock salt shortage in the northeast lately. It’s ridiculous because this is the northeast and people shouldn’t be so freaked out by winter weather, but it is what it is.

In New Jersey, you can choose not to clear to your sidewalk and driveway. If someone falls down on your uncleared property, that’s on them. They should have seen that it was a hazard because it was uncleared. However, if you clear the sidewalk and someone falls anyway, perhaps because you left a sheet of ice, then they may have a case against you. Pennsylvania could have a similar law.

The apartment complex might have their own rules about it, but the above paragraph is just assessing whether or not you could have a legal case against them.

Here’s how to get their attention. Threaten to break your lease and move early because they’re not cooperating and they’re not holding up their end of the deal (that being snow removal).

Post # 37
Member
5496 posts
Bee Keeper
  • Wedding: April 2010

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@beetee123:  Great news that you don’t have any fractures!! So they are boasting about the high occupancy, but not worried about the safety of those who live there. Sounds about right. Oh man…well, well let me know what happens. Yep, this Sunday’s storm into Monday sounds rough. They are saying it will last all day and I’ve been reading up to a foot or even more could be possible, with significant icing, too. Lovely!

Post # 40
Member
947 posts
Busy bee
  • Wedding: November 2012

Yeah, I’m not sure you have legal grounds to hold the management liable.

However, given that it’s worded in your lease agreement that they are responsible for snow removal, you could threaten to leave the lease early because they’er not holding up their end of the deal. Unfortunately, that is probably the only bargaining power you have right now.

Hope you feel better.

Post # 41
Member
52 posts
Worker bee
  • Wedding: August 2013

@beetee123:  First, I am so sorry that this happened. It is awful and sounds horribly painful!

Second, I am a leasing agent for a large complex in Kentucky, so I am hoping to shed some light as to what the other side is saying. I do agree that they should have handled your situation better. Had that been brought to my attention, I would have immediately apoligized for what you experienced and had you talk to my Property Manager immediately. I also know she would have apoligized and taken the matter very seriously. It does not sound like they did that and it is awful!

As far as the snow and everything, we are on a budget as is every apartment complex. If they did have a salt shortage it is not economically possible to go buy small expensive bags of salt, especially if it is a larger complex. You have no idea how much is needed to get all the main areas.

As far as maintenace being lazy! How would you feel if you were forced to go out in the bitter cold and shovel ice? Do you know how hard it is to shovel ice? And then if it does break up in areas. When it gets warmer and the snow/ice melts, it freezes over again. It seems pointless so while they should be making an effort, maybe the effort doesn’t show. Also, even though apartments do make money they do also use it back in the complex and to pay everyone. It is not just that simple to keep hiring more people. It’s kind of pointless because then someone will lose their job as soon as the winter is over.

Also, maintenace isn’t hired just to take care of snow. They have regular jobs that no one seems to appreciate. We take between 30 – 50 service requests a day and maintenace has to deal with that on top of snow/ice removal. Imagine if they gave you 10 babies to handle at your work and then told you to also go help with the older kids in the daycare while still handling your regular responsibilities.

Residents are quick to complain, but slow to understand. I do see both sides and I do still believe that management has handled this wrongly. To be honest, if I was treated like that, I would contact their corporate office and talk to the manager of the property manager. But please remember that this has been a difficult winter and that it has been hard on everyone.

Post # 43
Member
6734 posts
Bee Keeper
  • Wedding: June 2014

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@beetee123:  reading this makes my head explode. seriously. what is going on at your complex!! lol

Post # 45
Member
6734 posts
Bee Keeper
  • Wedding: June 2014

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@beetee123:  hrm, that sucks. those are important decisions to make. moving costs money, too. so that $100/month that you might save might be countered by the cost in gas/miles in extra commute and the cost of moving to begin with. hopefully if you fight them enough, they’ll get their maintenance act back together. it has been a particularly rough winter this year up north, too. doesn’t excuse not being as prepared as possible (knowing the plows are broken and not fixing them, knowing there’s ice on the ground, knowing they’re out of salt and not getting it from somewhere else, etc). hopefully the lawyer you end up speaking to can advise you on what can be done. good luck!

Post # 45
Member
3211 posts
Sugar bee
  • Wedding: September 2016

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beetee123:  any updates??

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