(Closed) So did I hire the wrong photographer? – pro photogs help plz

posted 5 years ago in Photos/Videos
Post # 3
Member
263 posts
Helper bee
  • Wedding: November 2010

I think you are pretty much answering your own question. You hired the wrong person. I am also a wedding photographer… As I looked for a wedding photographer for my own wedding, I found someone that had as similar a style as mine, not someone with the best most incredible images in their blog. I didn’t care for any award winning photographers. I just wanted someone I could connect with from the beginning, who produced high quality images, and who listened to what I wanted. We are still friends now!

It’s too late now to look for other photographers, so I would suggest talking about what you want on your wedding day, and just being honest with her. Don’t get your mom photograph it, she’s part of the bridal party, and should just enjoy the wedding.

Could you ask her about reediting the images she sent you? Maybe she can make it right, and gain your trust again.

Post # 5
Hostess
1427 posts
Bumble bee
  • Wedding: November 1999

@seAprilbride:  I would recommend talking to her directly and constructively about your concerns. Our photographer sat us down for at least an hour prior to our e-shoot to have us go through his extensive portfolio and pick out the photos that we liked so he had a sense for what our preferences were. Also, we were pretty picky about our e-shoot and it didn’t turn out as well as we would have liked which was a disappointment. Come our wedding day, Darling Husband and I were completely hands off and let him have full creative reign and they turned out ABSOLUTELY GORGEOUS!

Have you looked through the contract to see how much editting is included in your package?

Post # 6
Member
263 posts
Helper bee
  • Wedding: November 2010

I agree with you about sending the unedited shots. That was bad of her to do.

Keep it as nice as you can, without sounding demanding.

I had a client ask me to remove some blemishes I missed. She was completely right, as it had been my fault for missing it. I retouched it, and resent it. Problem solved. She was happy with her photos, and I saved the day. (even though it was my fault!)

Post # 8
Member
57 posts
Worker bee
  • Wedding: September 2013

@seAprilbride:  yikes – that’s such a crappy situation to be in! I would be 100% honest though. Can I ask, why did you pay her in full? I’m certainly not trying to get snarky, but I think the number one rule brides should know is not to pay anyone in full for the very reason of situations like this. I’ve heard too many horror stories.

Perhaps she maybe doesn’t take the e-shoots as seriously as she should? I hope the wedding photos turn out better for you. One suggestion is signing up for something like Wedding Snap {http://www.weddingsnap.com/} and asking guests to upload photos there just in case she misses something you really wanted captured.

Post # 9
Hostess
1427 posts
Bumble bee
  • Wedding: November 1999

@seAprilbride:  Sounds prior to the wedding photos you should communicate with her on your expectations on what “editting” includes? I know majority of photographers will do general white balance/contrast/exposure editing on a “few hundred” or in our case it was 150 photos and a handful were selected for the heavy editing.

The fact that you said “you’re hoping” concerns me since you should relay these to her so that you aren’t disappointed after the wedding in case your hopes don’t come true.

Our epics were decent but not amazing since we had our own vision and ideas on how we wanted it. I guess it wasn’t what our photographer’s ideas were and since he catered to us, we were disappointed. Since we were paying a lot for him, and ultimately his ideas and visions, come wedding day, we were completely hands off and let him do his thing.

Post # 11
Member
739 posts
Busy bee

Ok first take a HUGE deep breath. Maybe two.

I think you need to make a list of concerns and call her. Don’t email, you need to talk to her so you can feel out how she handles the situation. I drafted an email that I would send to her below. Feel free to copy it. Also, feel free to PM me if you need any other private advice on how to handle everything.

I would however start making a plan B. What does your contract say about refunds? Obviously you would lose your deposit but our contract is no refunds on any moneys paid so I would check that.

I would NEVER EVER give out the unedited images either and that would be a total buzz kill. I was nervous about our photogs too, but I tried to keep my expectations in line.

Mine are actually good friends of ours so even though I felt there was some missing and was disappointed I would never say anything to them. You can’t shoot your own wedding, you can’t put that on your mom either and you will want photos of mom without a camera in front of her face.

Dear Photog,

Although I have admired your work for sometime, and thus why we hired you for our wedding. I have some concerns I would like to go over with you on the phone or Skype. We are less than thrilled with our engagement session and want to make sure we are on the same page for the wedding. Please let me know when you are available to chat.

Thanks,

@seAprilbride

Post # 12
Member
15 posts
Newbee
  • Wedding: May 2013

I used to do some pro photography in the past. Definitely talk to you photographer. Just explain your expectations. She should understand. And I don’t see anything wrong about having your own equipment and a close relative as a backup plan.

When I was looking for a photographer, I was freaking out how much of a “guess” it is. The style, the technique, the vision – you’d definitely compare it all to what you could have done. And my biggest worry was to get the photos and realize: I could have done better…

So in this context… I opted out for a professional photographer. The ones whose portfolio I liked were way out of our budget. It sounds insane, I know, but I’ll bring my own equipment, will rent some top of the range pro lenses and have our friend take the pictures: he’s been doing some photography as a hobby and he’s got a vision and can properly crop in the viewfinder. I’m building my list of pics to take along with thumbnails, so he’d have a visual reference on the spot. The advantage in here is that I’m not going to loose thousands of dollars on something I might not like and we’ll all feel comfortable around. The risk is that his pics may fail, but so can a pro…

Good luck!

Post # 13
Member
2335 posts
Buzzing bee
  • Wedding: November 2012

You were so helpful on my post about photography regret and helped me to see that it was just nerves- do you think this is the same for you?  Your wedding is a week before mine, so I understand how you’re feeling right now.  The letter that PizzutiStudios suggested is a great idea.  Giving out unedited photos seems very odd, but you need to communicate that.

Post # 15
Member
1368 posts
Bumble bee
  • Wedding: March 2013

@seAprilbride:  You have been so helpful in giving insights to other bees, I didn’t realize you were also a soon to be bride. Now, I definitely think it is your nerves driving you crazy right now but, after seeing that assistants and secretary thing, I do feel that it could just be a mistake that assistants made. HOWEVER, I wonder, why would a reputable photographer let assistants do so much as to edit her photos and just let the final photos out? Wouldn’t she make sure they are up to her standards? I don’t understand.

Anyway I hope everythings goes well for you!

Post # 16
Member
739 posts
Busy bee

@seAprilbride: Actually you are probably spot on with your annalists. I’m at point in my business that I just can’t keep up with the editing, emails, albums, etc. on top of all my shoots/weddings every week. I’m now training someone to help with this workload. It’s a difficult jump because I am a control freak when it comes to my images being public and clients not communicating directly all the time. If her assistant did the editing then there may be a chance they just got lazy and she didn’t really check their work. She may not even be aware that they are not all edited. That is not any excuse, by any means, and you need to be specific when you discuss this with her. If she is this much in demand she must be doing something right so keep this in mind.

As for the shoot, we all have off days. The weather was bad and there is an added stress of working for another photographer. She could have been reacting to your stress too. Do the images resemble other engagement sessions on her blog? Is there time for a makeup session? Maybe have her meet you and FH on a date night and she follows you around for a bit totally candid?? Not sure if that would be her style since I have no idea who you are talking about 😉

The topic ‘So did I hire the wrong photographer? – pro photogs help plz’ is closed to new replies.

Find Amazing Vendors