Post # 1
So I ordered some cookies from a baker who I got refrerred to from a friend. I told her what I wanted and when I went to pick up a sample from her the silver parts on the cookie (the border and “&”) turned blue. She said she wasnt sure why this happened and would work on it for me and if she couldn’t fix it we can do another type of cookie. A few weeks later she emailed me saying she got it right and and sent me a pic of them and they looked perfect! I said we should go ahead with them but when I went to pick them up the silver parts (and even the date which is suppose to be black) were green. I asked her what happened and she took me to her kitchen and said under her lighting it silver but …it wasnt. It was still green. I told her I am super disappointed because there is no green in my decor. I left with with cookies because really I have no time to get new or different onces since my wedding is tomorrow!.
My friend who I showed said no one will care its green and its to eat not to display. I know she is right but I am huge ball of stress so my emotion are wack and I just wanted everything to be perfect. I am thinking now of asking for my money back, or for just part of it. What do you think? How should I word that email?
Here is a picture of the cookies i got and what I was suppose to get!
Post # 2
Sorry this happened. What a mess.I hope you are asking for a refund because this is NOT what you wanted. Looks great and I know guest won’t notice this too much but you should not pay her in full for her services. This is not what you paid her for.
Post # 3
Wilst I agree with your friend that no one will care and they’ll eat them anyway, I would try and get some money back. You asked for silver, she sent photos implying it would be silver, she claimed it was silver and it clearly isn’t.
Post # 4
The first pic looks green. However, the second pic looks silver/grey. Don’t panic. When they are in the reception venue with all the other silver accents that will probably help pull the silver color out! Every grey looks different depending on what it is next to! Even grey walls will change hues depending on the furniture… also, she is right. People will eat them before they even notice the color.
Post # 5
it the scheme of things this is not a big deal. they are being eaten and you won’t have to look at them forever (like if they painted your house the wrong color).
but you hired a business to do something and they didn’t fulfill the contract to your specifications. so i would let her know you are very disappointed. have you paid in full already?
you can ask for a discount.
Post # 6
Look at the bright side. The cookies look very neat and your names are spelled correctly. While they aren’t your perfect vision, unless you told me they were supposed to be silver, I would never know somehting was wrong.
I understand you’re under a lot of stress, but honestly, this should not add to your stress. You can ask for a discount if it bothers you that much. Otherwise enjoy your day and put this out of your mind.
Post # 7
They are not the same, but your friend is right…your guest will enjoy them no matter what! Relax and enjoiy your beautiful day!
Post # 8
Yes I already payed her in full. She gave me a couple discounts already when I ordered. She usually charges 3 dollars a cookie but since but order was big she charged me 2 dollars and each tag she charged me 25 cents instead of 1 dollar which she usually charges.
I hope you are right! We putting them at each place setting in the venue, so hopefully no one will notice.
Post # 9
No one knows what they were suppose to look like. And I would be so stoked to eat cookies on the drive home.
Post # 10
Your guests will not notice one jot. On a wedding day something is going to wrong, if your wrong thing is just green cookie icing then that is a massive win!
Post # 11
As someone who JUST got married, my only advice is to take a big deep breath! The cookies are made neatly, they look yummy, your guests will absolutely love them and you will be the only person who notices that they don’t match. This is a small snafoo, let it go and get excited because girl….you’re getting married!!! 🙂
P.S. After the wedding/honeymoon demand half of your money back from the baker. She done fucked up. (but don’t you dare stress over it until then!)
Post # 12
My colours were blue. My flowers were meant to be blue and yellow. On the wedding day my flowers were purple and yellow. Everything else was blue. Everyone had purple flowers.
Nobody noticed. Literally nobody said to me “your flowers are purple and everything else is blue”. Nobody cared. Nobody thought it was odd. I got married, the purple flowers are in nearly every photo but it doesn’t change that I had a great day.
You’ve paid money for these and you’re worried about the wedding but honestly it doesn’t matter. Don’t let it get to you because it’s not worth stressing over. If you’re going to have something go wrong, you want it to be the favours because actually nobody cares about them. If you want to enjoy tomorrow, just let it go, don’t ask for a discount or refund just move past it and literally nobody will notice.
Post # 13
The cookies look nice. But you should get some money back as it was not what you wanted.
Post # 14
She has already given you a very significant discount so I’d probably actually just let it go and put it out of your mind so that you can enjoy the day 🙂
Post # 15
Let it go, let it gooooo…. I guarantee no one will notice. If the money is an issue for you I think it would be fair to ask for at least a partial refund because you were not delivered what you asked for and were promised, but you still have favors and I promise no one will notice the color issue. They still look very nice.