Post # 1
So this is pretty dumb, I know, but somehow all this time later it really bothers me.
I got married last year. I hired a DOC who seemed pretty legit.
She was terrible. I mean…she insulted my whole bridal party in just a TERRIBLE email. I mean TERRIBLE. She had my bridal party show up THREE hours early to the rehearsal, just so they’d be there on time (why she felt this was necessary, I don’t know). She didn’t take note of the order that the bridal party was supposed to walk down the aisle.
She lost control of the wedding. My servers didn’t show up and instead of doing anything about it, just freaked out. My family had to step in and help. She was overall just not flexible at all when things didn’t go perfectly. She didn’t know how to respond to crisis.
Here’s the bad part. After the wedding she posted on her facebook page all these terrible comments about my family and my wedding, but she did it in a very passive agressive way. She posted similar things on her website. All in a very rude an unprofessional way.
I am trying to leave out too many details because I don’t give anything away specifically if I’m over-reacting.
But I never posted reviews about it and I’m wondering if I should have. What do you think?
Post # 3
Definitely post reviews – warn future brides of her. Someone who is a DOC should NOT be freaking out over anything, they are the ones who need to keep calm. How terribly rude that she was posting negative things about her client/client’s family. Sorry you had this experience 🙁
Post # 4
@Ryansgirl: I started thinking of this recently because one of the things I requested was that she save the top of the wedding cake for our one year annivesary (so we could freeze it). She definitely did not. She was too busy crying because she didn’t know how to get the food served.
Post # 5
Definitely post reviews – sounds like other brides should be warned about her craziness. Hopefully she has already left the business, but if not…
Post # 6
Not stupid at all. That is what reviews are for! Get to writing!
Post # 7
Wow. She sounds like she is in the wrong profession. I would never hire a vendor who said horrible things about a client online, so she is probably digging her own grave there. Unless you could write an anonymous review and leave out identifiable details, she sounds like the type of person to react dramatically to a bad review. So I’m not sure it would be worth it. Of course, I understand you wanting to warn other brides, but perhaps you could just let your message spread by word of mouth. I’m sure other vendors associated with your wedding noted how terrible she was and that can’t be good for her business either.
Just curious, did you sense that she was crazy at all in your contact with her before the wedding? Or was this a complete shock! I only ask because my DOC seems awesome so far and I’d be so upset if she went nuts at the wedding.
Post # 8
@Arrowchan: She hasn’t! I just googled her and found her website (which is how I know she’s posted things in response to my wedding on her website). She is using a pic that I PAID FOR of my bridal bouqet on her website as the main picture. Ugh. I really wish I had saved the email she sent out to my bridal party. It was ridiculous.
Post # 9
@greenviolets: Unless the photographer gave her permission/a licence to use that picture on her site, I think that is essentially copyright infringement. Of course, even if she does have permission, you may be able to ask the photographer to revoke it given your bad experiences.
It does sound like she might cause some drama and perhaps cause you more trouble if you write negative reviews, but I still think it is worth it if you can spare other brides the horrible experience you had with her. Just make sure that you are very factual about what you say in the reviews. Hyperbole might get you in trouble but if you say exactly what happened and how you felt about it (eg. “She told our bridal party to turn up 3 hours early, she did not follow my wishes in X and Y, and I felt she ended up making my wedding day more stressful for me rather than less.”) rather than writing something like “she is a terrible, incompetent person and she deserves to goes out of business!!!” then she really can’t go after you for libel. Essentially, if it is a true recounting of events and how you saw them rather than speculation or insults then there’s not much she can do about it legally.