(Closed) So mad! Dress is on sale! Vent.

posted 5 years ago in Dress
Post # 3
Member
127 posts
Blushing bee
  • Wedding: July 2013

Usually when you buy something I think you have 30days to bring it back and get reimbursed if it goes on sale, try google-ing it I think you can find something online about buyer protection, but that might just be for regular items, not sure if wedding dresses count. The 12 days they mentioned sound odd to me, and especially when you explain that you were urged to buy because it wont go on sale they should reimburse you, do you know the name of the person who told you this? or the day you went in so they can check who was working?

Post # 4
Member
4524 posts
Honey bee
  • Wedding: September 2014

@lovemyfiance882:  that really sucks, it really does…but, I don’t see them doing much about it. I’m sure the first thing they’ll say is “the sales rep had no idea it would be going on sale.” I hope you luck out and manager throws you a bone as a goodwill move. 

Post # 5
Member
1006 posts
Bumble bee
  • Wedding: November 1999

Did you buy it with a credit card?  Mine has a thing where they’ll give you a refund of the difference if something you buy goes on sale for more than $25 off within 45 days.  Don’t know if it would apply to wedding dresses, but worth looking into. 

Post # 6
Member
11356 posts
Sugar Beekeeper
  • Wedding: May 2009

Maybe they won’t give you a price adjustment, but perhaps they will agree to give you a free or discounted veil in the same amount. I would try that approach if getting a price adjustment isn’t an option.

Post # 7
Member
488 posts
Helper bee
  • Wedding: May 2014

I know when I went to DB to try on dresses, I asked if there was a certain time of year, etc to buy because sales would be going on, and the associate told me that they are never told of sales ahead of time because they could use it to their advantage to get extra commission or something. She knew I wasn’t buying that day, and told me that I would just have to look out for sales. I guarantee your associate didn’t know the Vera would be going on sale shortly, and she just said those things to make sure she got her commission, like any other salesperson.

Post # 9
Member
8487 posts
Bumble Beekeeper
  • Wedding: April 2014

It sucks, but theres no point in being mad at the consultant for it. Most employees arent told beforehand about sales. 

I agree about asking if you could get a veil for that $200 though.

Post # 10
Member
439 posts
Helper bee
  • Wedding: September 2012

When i went to DB the sales consultant said the same thing to me. “If you don’t buy now, it could be gone next week!” “Dresses get discontinued all the time without notice!” I was so close to buying a dress even tho my wedding was well over a year away because I didn’t want the dress to be discountiuned and gone forever! I didn’t end up buying from them and half of the dresses I tried on are still being sold, two years later. It’s really terrible they won’t refund you the difference, especially since the consultant told you VW NEVER goes on sale. Which is a lie because I’ve seen the VW dresses on sale on the DB website.

Post # 12
Member
6215 posts
Bee Keeper
  • Wedding: August 2013 - The Liberty House

@lovemyfiance882:  yay! And technically you already got $75 off so now you’re ahead, right?

Post # 14
Member
345 posts
Helper bee
  • Wedding: September 2013 - Lake Anna Winery

DB makes me mad.. They pressured me into a dress that was only so-so on me because “the sale was over the next day”… Let me just say, that sale is STILL going and it was 2 months ago! I thankfully was able to return it since I had put it on layaway, but they still charged me $85 for cancellation. RIDICULOUS.

Ok, rant over πŸ™‚

SO glad they helped you out!

Post # 15
Member
185 posts
Blushing bee
  • Wedding: May 2014

Ugh I hate when they do that. My DB consultant said VW’s dresses never go on sale except for the discontinued stuff, and I believed her. I got that VW sale email too recently and even though I didn’t buy a dress from the Spring line it irked me a little.

I also hate it when they pull the sales pressure tactic on you. My friend had the sales pitch like “oh the sale will end tomorrow just buy it now!” Six months later the dress is still ‘on sale’ for $599.99… -_-

Glad you got some compensation back though! πŸ™‚

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