posted 8 years ago in Photos/Videos
Post # 3
9129 posts
Buzzing Beekeeper
  • Wedding: November 2013 - St. Augustine Beach, FL

Set up a shoot with another photographer for you and the groom and dress up in your dress and rent him his tux again.  Sadly the family and day of pictures are probably lost forever but you can at least salvage some nice shots of you and your groom dressed up.  I would also sit down with the photographer and try to work out some sort of discount or something (you need to be prepared for her to say no but I would at least comfront her and show her your pictures against the pictures in her demo albums/website for comparison.)  I’m sorry this happened to you.  Frown

Post # 4
857 posts
Busy bee
  • Wedding: July 2013

I would nicely write her and express your disappointment. Make it short, sweet, and well-written, then wait for her response. 

She should offer a refund or provide all pictures taken during the day. 

How did you find her?

Also, she did not ruin your memories. She may have fucked up the pictures, but you still have that day. And, over time, it may not be the “most important day of your lives together” … so just stay calm, stay reasonable and level-headed. 

Post # 5
5072 posts
Bee Keeper
  • Wedding: October 2012

ask your guests for their pictures.  They may have taken some good ones.  

Post # 6
1623 posts
Bumble bee
  • Wedding: November 2012

Can she re-edit them to remove sun spots or the lighting, etc? Sometimes I think photographers get a little “touch up” or “effects” happy, when really you just want the good quality picture.

So sorry you’re going through this!

Post # 7
1474 posts
Bumble bee
  • Wedding: July 2014

Hugs!!! I am so sorry that this happened.  Is there anyone else that attended that may have gotten some good photos? Friends or family?  In addition, if I were you I would definitely express my dissapointment to the photographer and even demand a discount considering if it was expensive and then her product/service was horrible.

Post # 8
1042 posts
Bumble bee
  • Wedding: June 2012

Aw, I’m so sorry you feel this way. I too, cried when I saw my photos because they were nothing what I expected. I waited a few days and then they eventually started growing on me and I’ve started to love them.

Give it some time and see how you feel. If you’re still dissapointed, I would write a letter and explain your dissapointment to see if you could get a partial refund.

Maybe some of your guests got better photos?

Post # 9
9916 posts
Buzzing Beekeeper
  • Wedding: June 2013

My parents only have like three pictures from their wedding because the photographer’s film got messed up.  Luckily, they can remember that they got married, and they love each other.  They’ve been together for 30 years.

So your memories aren’t ruined.  Make the best of it.  I would be upset if I paid a lot of money for a service that didn’t work out, though.  Say something to the photographer.

Post # 10
1040 posts
Bumble bee
  • Wedding: November 2012

I agree that if you have your dress still, get your Fiance to rent a tux and have a fun couple of hours taking pictures together.  I know it won’t be the same, but at least you’ll get some great shots of the two of you.

Please, please, please write reviews about your photographer – on every site possible: Yelp, http://www.weddingwire.com, http://www.theknot.com, etc.  Let other brides know about this.

I feel so awful for you.  🙁  I hope you’re able to get some great pictures now though.  

Post # 11
7309 posts
Busy Beekeeper
  • Wedding: October 2011 - Bed & Breakfast

Deep breaths. Can you post some examples of what you consider to be horrible? Did you tell your photog that you wanted some traditional posed photos? If so, did you not notice when none of those photos were taken during your portrait session?

Post # 12
13889 posts
Honey Beekeeper
  • Wedding: November 1999

Did you see a portfolio before?  Were these uncharacterisitically bad from how she represented herself?  I would ask her if there are other photos to look at since you aren’t satisified with the ones you received.  Good luck!

Post # 13
2334 posts
Buzzing bee
  • Wedding: November 2012

What was her portfolio like?  The grainy, looks-like-its-old-but-isn’t style is popular with some photographers.  Have you asked her if there are any more photos of you looking at the camera?

Post # 14
2597 posts
Sugar bee
  • Wedding: October 2010

1. Why did you choose this particular photographer?

2. What is in your contract? How many shots was she required to produce (or how many hours)? Are you entitled to the rehearsal shots? I hate to say it, but typically “artistic differences” (which is what “we hate the pictures!” usually boils down to) is difficult to get recourse for. However, if she was in breach of contract for some OTHER reason, you *might* have some recourse, depending on what it is. Did you give her a list of shots that you wanted and did she agree to them?

3. How did you find this photographer and what was her stated experience shooting weddings?

4. Is her website and/or the albums you saw as samples a misrepresentation of her work? Some people find sunspots and graininess artistic; others find it sloppy. (And even here, there’s not often that much you can do other than blast her in reviews–photogs’ website often look a little spruced up because they can really perfect the images and because you’re looking at the best-most-ultimate-shots from a SEA of weddings, usually, versus just one wedding, start to finish. It’s not as hard to find a couple bang-up shots from 300 different weddings as it is to find them from just one).

5. The “rehearsal shoot to check lighting” sounds strange to me–I’ve never heard of a pro needing to do that. Amateurs, yes, but pros no.


Post # 15
657 posts
Busy bee
  • Wedding: December 2012

Well, for starters, remember she didn’t ruin your memories. You will always have those no matter what. Talk to some of your guests. They must have some great shots of you guys. Have a meeting with the photographer, tell her your concerns. Bring up the poor quality of the shots and the fact that you are not happy. If anything, at least she will know that she did a poor job and there is always social media. If she is that bad, let people know about it so that they can take that into consideration before choosing a photographer. 

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