(Closed) so upset

posted 8 years ago in Babies
Post # 3
Member
407 posts
Helper bee
  • Wedding: January 2011

No you’re not crazy at all! I’d be equally disappointed and frustrated and looking for someone to give a good shake. Fingers crossed they didn’t piece it together, so sorry that happened!

Post # 4
Member
43 posts
Newbee

maybe they’ll think its just a gyno appt or an OB preconception appt. unless the person specifically said they were reminding your of your first “OB” appointment, i wouldn’t assume they know.

they will still be a surprised when you tell them because you’ll be telling them. if they’re like my parents, they won’t piece it together. it sucks and i’d be pissed, but try not to stress too much.

Post # 5
Member
3871 posts
Honey bee
  • Wedding: November 1999

Awww, I’m sorry. I would be so disappointed, too.  I’m sorry. I would be furious with them but I’m sure it was a mistake.  I would go in there and tell them that you want to SEE your record to make sure that it has been changed in their system.

Post # 7
Member
5118 posts
Bee Keeper
  • Wedding: November 1999

Aww, try not to be too sad. It sucks that your surprise was ruined, but maybe you can play it off as some sort of check up (or at least try to swear your mom to secrecy)?

I would for darn sure make them SHOW me that number is now off of the chart, and ask for some sort of apology since the news got out after you specifically asked them to remove it and they didn’t. You gave them specific instructions and they did not follow through, and they need to be aware of it. Thankfully it was just your folks, but what if this had been a domestic violence situation and the woman was getting out? They do need this brought to their attention and you deserve an apology.

But most of all, yay for baby!!

Post # 8
Member
1480 posts
Bumble bee
  • Wedding: December 2010

I would call them and let them know their mistake, and remind them of the consequences. Not only did they ruin your surprise, they breached their duty of confidentiality.

Then try to make the best of it. What happened happened and the important thing is that you and your baby are doing well. Congrats!!!

Post # 9
Member
5984 posts
Bee Keeper
  • Wedding: June 2010

this just stinks. Im really sorry. I would call them back and “remind” them again. Congrats to you though! ๐Ÿ™‚

Post # 10
Member
1032 posts
Bumble bee
  • Wedding: August 2009

I am so sorry! I totally agree that when you go in there in person you should tell them and ask them to remove the number from the file while you watch

Im sure anyone who works there who has a heart will totally understand and they will feel so bad for what I am sure what a dumb oversight. You have every right to be mad and I think when you see them you should tell them how that phone call totally ruined your surprise

Post # 11
Member
1483 posts
Bumble bee
  • Wedding: October 2010

I am with Jayce. What they did could have legal (and certainly ethical) repercussions. No, I am not suggesting you sue or anything, but I would inform them in person that they called a number you had requested be removed and told confidential information to someone not authorized to hear it (it doesn’t matter whether or not your mother was told you were pregnant, just knowing you have an appt could be considered a HIPAA violation). Likely nothing more will come of it than an apology, but that kind of carelessness could hurt them down the road and they might want to be more diligent in the future.

Post # 12
Member
681 posts
Busy bee
  • Wedding: May 2009

aww that really is frustrating! i can understand why you’re upset. as far as quality control, though, it seems like it would be pretty easy to slip a recent routine physical into the next convo with your parents. then they’re just assume it was nothing. if you surprise them a week or two later, they’ll probably think nothing of it…

Post # 13
Member
4137 posts
Honey bee
  • Wedding: May 2011

that sucks. yes, your mom may have suspicions, but i’m sure they will still be absolutely thrilled when you actually tell them yourself. for all they know, you could be having trouble or something. there will still be an element of surprise.

Post # 14
Member
325 posts
Helper bee
  • Wedding: May 2009

Could you tell a little white lie… if your fam knew you were TTC, could you possibly call your mom after the appointment and mention something about your “regular” check up, or call your mom ahead of time and tell her that you called the doc back and they realized that they scheduled you for your annual checkup a few months too early or something? Even ifyou said “Ug, I’m so annoyed at the doc office… their appointment system is out of wack and they scheduled me early for my checkup, but my insurance won’t cover it this early… etc etc.” Or even mention that the doc told you you needed some immunizations and have to put off TTC for another month or something…

I’m sure this is SO frustrating to you!!

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