(Closed) So upset at USPS…advice??

posted 6 years ago in The Lounge
Post # 3
Member
258 posts
Helper bee
  • Wedding: August 2012

Same thing happened to my fiance about a month ago. The post master informed him that sometimes the delivery people will put packages into cars, boats, just leave them somewhere on the property. Basically once the package is scanned out as delivered then they are no longer responsibl for where it is. We have no idea where my fiances package is and they weren’t really concerned. On the up side, he ordered off of Amazon and found out that the seller is responsible for making sure the package gets delivered. So, even though it wasn’t the sellers fault, he has a claim in with amazon to try to get his money back… maybe the same applies for the company your ordered through?

Post # 4
Member
7 posts
Newbee
  • Wedding: July 2012

I would call your USPS tomorrow. I had a similar problem with items for centerpieces, USPS website tracking said delivered but I never received it. I went to the post office and they looked it up for me; wasn’t even in my state yet! Received it a couple of days later. 

Post # 5
Member
9483 posts
Buzzing Beekeeper
  • Wedding: October 2012

You need to start a claim.

Post # 6
Member
9627 posts
Buzzing Beekeeper
  • Wedding: April 2019

make a complaint! i have had issues with Australia Post, had a few packages to be delivered (4) and on the days they ‘arrived’ i was home ALL day. they are supposed to attempt delivery in person, ie. ring the doorbell, knock on the door. if nobody is home they leave a little card for the person to pick the package up at the nearest post office. only ONCE did they ring the doorbell, the other three times they didn’t attempt delivery AT ALL, just stuck the card in the mailbox. i don’t drive so i had to walk (no bus or anything directly between my house and the post office) with the heavy packages. i made a complaint for sure! sorry for threadjacking, but just emphasising the importance of complaining!

Post # 7
Member
228 posts
Helper bee

USPS sometimes marks items as delivered even when it’s not delivered until the next day.  I’m not sure why.  You can call them, but it might just get delivered tomorrow.

Post # 8
Member
7174 posts
Busy Beekeeper

If you contracted with UPS – file a claim using your UPS number.  And, for the record, UPS will deliver without a signature.

UPS has to follow-up with USPS if that’s who they ended up contracting with.  Your claim should be with your contracted carrier (UPS).

Post # 9
Member
1774 posts
Buzzing bee

I had a package lost by USPS. I contacted them, got a generic answer, and the package arrived a week and a half later (wtf)

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