(Closed) SO upset with Etsy seller!!!

posted 8 years ago in DIY
Post # 4
Member
3295 posts
Sugar bee
  • Wedding: May 2011

@mogopogo: awww im sorry 🙁 is there an alternate email for her? when is etsy going to get back with you? i wonder what theyll have to say :/

Post # 5
Member
10287 posts
Sugar Beekeeper
  • Wedding: October 2011

If you paid with PayPal and you filed a dispute, you will get your money back. I have been a PayPal user for a long time and I deal with PayPal payments and disputes at work. PayPal will send this seller a dispute and they will have to prove that they provided a good or service to you. If they dont provide proof or ignore the claim from PayPal, PayPal will reimburse your money. It’s a pain in the ass and you may have to wait a few weeks but you will get your money back.

Post # 6
Member
1986 posts
Buzzing bee

Paypal actually has a 45 day limit to disputing, outside that it’s not guaranteed :/

Post # 8
Member
156 posts
Blushing bee
  • Wedding: June 2011

I was in this situation with an Etsy seller recently too.  I noticed that her reviews started getting bad, then she went on “leave,” and eventually closed her shop.  I first tried to contact her via email, but with no response and with the way things were looking, I decided to try and get my money back.  I filed disputes through Etsy and Paypal and got all my money back.  I was within the 45 day window and everything was resolved quickly.

I would suggest not ordering anything at this point given that your wedding is so close.  Like a PP said, just go to Michaels and get to DIY with your card box and basket!

Post # 9
Member
10287 posts
Sugar Beekeeper
  • Wedding: October 2011

I’ve dealt with disputes where the original transaction date was older than 45 days so they apparently do make exceptions. I’m not sure whats required to get the ball rolling on that (probably contacting someone at PayPal personally) but it can be done if you are outside the 45 day window.

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