(Closed) Sold a dress on ebay in April – now buyer wants a refund 2 MONTHS later???

posted 5 years ago in Emotional
Post # 3
2400 posts
Buzzing bee
  • Wedding: October 2012

@Bazingau:  Heck no and I would fight it with ebay if they try to refund it. 2 MONTHS! That’s craycray to try to ask for a refund.

Post # 4
9681 posts
Buzzing Beekeeper

@Bazingau:  So don’t give her a refund. Unless the complaints team is forcing you to? I wouldn’t.

Post # 5
703 posts
Busy bee
  • Wedding: December 2014

that’s crazy for them to ask for a refund months later! sounds to me like they’re trying to scam you for their money back. dispute the refund with ebay and hopefully it will all work out in your favor!

Post # 6
1006 posts
Bumble bee
  • Wedding: November 1999

What was your return policy?  Most of the time it’s something like within 14 days- because obviously if it was any longer, the person could use whatever the item is.  

Post # 7
1778 posts
Buzzing bee
  • Wedding: August 2010

I bet she got married, wore it, and now wants her money back.  Unfortunately ebay/paypal are pretty buyer friendly with these types of things.  However, I would say that 2 months is too long.  You hould just have all of your pictures, postal documents and other things ready.  When you respond to ebay, be calm and non emotional.  I think there is probably a 60 limit for paypal refunds which is probably why they are doing it right now, trying to get in before the gate closes.  So sorry you are dealing with this 🙁 Sometimes people just suck!

Post # 8
7387 posts
Busy Beekeeper

People do suck. It’s a total rip off. Hopefully Ebay will see it for what it is. Who asks for refund two months later. So stupid.

Post # 9
2550 posts
Sugar bee
  • Wedding: July 2013

I would be very firm with ebay’s complaint team that you will not issue a refund- send them the listing & any correspondence you had with the girl explaining the defects as well as any shipping confirmations & correspondence afterwards- did she e-mail you thanks saying it arrived or anything like that? That would have been the appropriate time to file a complaint. I kinda thought with ebay though the buyer had to try to get the seller to do a refund before escalating it to the complaint team? I could be wrong, it’s been a long time since I’ve ebay-ed…

Post # 10
1893 posts
Buzzing bee
  • Wedding: May 2013

Whhhhaaatt!! Oh HELL NO!!! she could of worn the dress and ripped it… and now wants her money back! NO NO NO NO NO!!! id fight it tooth and nail!

Post # 11
609 posts
Busy bee

@Bazingau:  You have her full name and location. Stalk her on social media to see if she wore the dress.

Post # 14
11113 posts
Sugar Beekeeper
  • Wedding: June 2011

@Bazingau: As a PP has said, I’d take it up with eBay. As they’d be able to see your original advert and photos.

Post # 15
609 posts
Busy bee

@Bazingau:  In fact, this happens to be a specialty of mine since working for a criminal attorney. PM me her info if you want and I’ll help you.

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