(Closed) Sooo…my make up artist double booked

posted 6 years ago in Emotional
Post # 3
1069 posts
Bumble bee

I would be annoyed too if I was you, normally a wedding is considered to be a full half day when there’s attendants. Is there any way she could bring another person with her?

Post # 4
252 posts
Helper bee
  • Wedding: April 2013

@babecake:  did you already do a makeup trial with her?  Also does she have an assistant?  If she has any experience at all, she should be able to time her work accordingly and should know how long it will take to do everybody’s make up.  I wouldn’t worry too much but you could double check with her that the timing is okay in order to get everyone done within the time you need to be ready.

Post # 5
3885 posts
Honey bee
  • Wedding: September 2011

I think 30 minutes per person for makeup is reasonable, especially for the bridesmaids, but you will need to keep everyone focused and moving efficiently.  

Post # 6
1798 posts
Buzzing bee
  • Wedding: August 2011

@nyota526:  +1. She does this for a living, so I think its safe to trust her judgment. Especially if you have a trial, there should be enough time. It may be good to ask her to do your makeup first. That way if there’s not enough time, your makeup won’t be rushed.

Post # 7
1652 posts
Bumble bee
  • Wedding: July 2011

How annoying! But I think you’ll have just about enough time for 3 people. Just make sure everything else is as ready as possible by 10am. Also it’s good to do hair before make-up as the make-up can’t be smudged or damaged as easily then and looks really fresh. I’d get her to do the other girls first so yours is freshest.

Good luck x

Post # 8
256 posts
Helper bee
  • Wedding: August 2012 - Motor museum

I cancelled someone for that very reason.

Post # 9
3340 posts
Sugar bee
  • Wedding: April 2013 - Rhode Island

She should not have booked another wedding at 8am even if your start time was 10am.  How does she plan on doing makeup for that client, driving to your location, and starting promptly at 10am to finish by noon?  That’s ridiculous.

Plus, you have no written proof that you selected 10am as the start time.  I would fire her and find someone else.  It sounds like she’s not going to give you the time and attention that you deserve and are paying for.  I would not put up with it for a minute.

Do you have a contract?  Because contracts usually state stuff like they can’t book anything within so many hours of your event.  And if the contract doesn’t have a start time, then she can’t claim it’s 10am.  I would fight this and I would fight it hard.  I’d take her to small claims court to get my deposit back if she wouldn’t return it.  She’s taking advantage of you and it’s not acceptable.

Post # 10
1357 posts
Bumble bee
  • Wedding: October 2012

I agree with @Christy42213:. While I agree that two hours might be enough for make-up for a small bridal party with just one MUA, I don’t understand how she expects to finish up with her first appointment and get to yours by 10. Is the first appointment an hour away from you? Am I reading that correctly?

I would first make sure there are other MUA’s with availability you might be able to rebook with, then speak to her about it. I would make it clear that it was her mistake to assume a start time and that she should have discussed this with you. I would also ask how she intends to finish up the earlier appointment and get to you by 10am or before, since she left zero time in between the two for travel or lateness.

If she produces a reasonable answer and is willing to work with you, you can keep the appointment. If she just screwed up and you don’t think it’s going to work after talking to her, cancel and rebook with someone else. If the latter, she should refund any desposit because she’s the one who messed up.

Post # 11
1448 posts
Bumble bee
  • Wedding: October 2013

@Christy42213:  Exactly.  What does the written contract say?  If you didn’t sign a contract, then ask her if 30 minutes is truly reasonable to do each person’s makeup.

If you had a trial with her, how long did it take?

Did you book with the salon or the make-up artist?  Maybe you can see if there’s another artist willing to show up at 8:00 AM instead.

Post # 12
670 posts
Busy bee
  • Wedding: May 2013

When I was in my friends wedding party, it took 45 mins to do my makeup and an hour to do the brides makeup, I think this girl is cutting it close.

Post # 14
1328 posts
Bumble bee
  • Wedding: April 2014

From everything you’ve said, this is not okay.  It took her an hour to do your makeup, so that leave 1 hour for all of the BMs?  Her timeline just doesn’t add up based on how long the trial took.

Post # 16
252 posts
Helper bee
  • Wedding: April 2013

@babecake:  well in that case, I’m sure you’ve probably already started calling around trying to book another MUA.  Also I can’t believe your former florist sent you that email lol That’s craziness!  This is where a wedding planner comes in handy.

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