Post # 1
I know someone just posted on this and I actually put a post there yesterday too, but that was when I had only seen the thumbnails because I was at work and when I got home to see the enlarged photos it was WORSE than I thought. I wanted to cry (okay, well, I did). The photog we ended up with wasn’t the actual photog I had picked – mine had a family emergency and the company I booked through called me on the Monday before the wedding to tell me they had to switch photogs (I had a Destination Wedding and found a company that had a couple photogs in my location). What breaks my heart is that I got married at a gorgeous hotel in Puerto Rico and we even went to an 18th century fort overlooking the ocean! How can a pro photog not take beautiful pics of that!! There are a couple I like, but many of them have such poor composition and many are even crooked! (and not the intentional artsy crooked). For the group shots, he just placed everyone in a random location without paying attention to the background. At the time, I kind of had a feeling, but I didn’t want to have to direct the photog on my wedding day and I had filled out tons of paperwork already saying exactly what I wanted.
Luckily for me I have a lot of friends and family who not only love to take photos, but actually have a good eye for it, so I do have some amazing pics. I just expected the pro pics to provide that added oomph. I know I had a beautiful, wonderful wedding day and I shouldn’t let this affect the memory of that, but I really just needed to vent. As always, thanks for listening! : )
Post # 3
So sorry to hear that happened, but glad to hear you have some nice photos even so. Would you consider contacting the company and letting them know how unhappy you are with the pics so you can possibly get a refund?
Post # 4
That really sucks that some of the pictures didnt turn out too well..but im so glad your family took some good ones…just take a deep breath…and move on…you have the wonderful memory and the pics that your loved ones took…I have found that it is the fam that always get the good ones anyways! 😉
Post # 5
I’m so sorry! I really know the feeling
One thing to try to do is hang on to your memories and how you felt. It’s easy after looking at the pics to start to get down on everything. To think that it was all a failure. If your wedding was a wonderful happy day…remeber that. Remeber how you felt…..even if the imagines don’t properly caputure it all
Post # 6
Ugh, I know how you feel. My two best friends recently had their ceremony, and both are a little overweight (both are women). The photographer just didn’t do them any favors, like a good photographer SHOULD, and the photos are really dissapointing. I am a little heartbroken for them.
I know it won’t make up for it, but could you ask for a discount? Have you lodged a complaint? Outdoor lighting in a historic site SHOULD lead to decent photos. Another idea is to ask for extra-special editing. They could recrop and fix shadows at the least. Hard to fix poor composition, but cropping will help a little.
Post # 7
Thanks everyone! I actually already did send an email saying I was pretty disappointed with the pics and I haven’t gotten a response yet. My hubby is a graphic designer, so even though I know I should make the company do it, I think we’ll be better off getting the hi-rez photos and fixing them on our own. At least we can then get them somewhat the way we want them!
Post # 8
My husband and I own our own photography business. Ide say try to get some money back for your prints. You most likely wont get back alot for the time unless you have a super nice sincere photog. Another thing is you might be able to salvage some of the professional pics by sending them to another photographer who can edit them really well making them into beautiful photo’s. Its amazing what photoshop will do even with a little light or color adjustment. Good luck. Hope it works out for you.
Post # 9
- Wedding: March 2010 - Ritz-Carlton, Half Moon Bay
oh i’m sorry! that has got to be really disappointing. but i’m glad that you have wonderful pics from your families and friends, and that you otherwise feel fantastic about your wedding. i think you should definitely try and get back some of your money as well.
Post # 10
There’s a post about Wedding photo dissatisfaction on the Newlyweds board, which might have been the other post you saw.
Post # 11
- Wedding: January 2011 - Vintage Villas
I’m so sorry! That has to be incredibly frustrating! You should definitely try to get some of your money back, if at all possible.
Post # 12
Your wedding wasn’t long ago. Maybe you can ask them for a free or heavily discounted TTD (or just in-wedding-attire) photo shoot? You could at least get some good shots of you two in your wedding clothes, even if you don’t get the big group shots…It seems like the least they could do, especially considering your original photographer wasn’t there. If they care at all about customer service, they should make an effort to make you happy.
I’m so sorry this happened. *hugs*
Post # 13
I would ask for your money back. Seriously. The company should hear about your disappointment and do something. And you should post the company name and photog’s name all over the internet so other brides can avoid them too.
Post # 14
I agree with the people asking for the money back… i have yet to recieve all my photos back but i know that if i have a complaint that doesnt get voiced i feel awful inside. Get your complaint out and if they dont offer any compensation then start getting out there and let us know who they are!!
Post # 15
At first I was thinking that it was probably a monitor issue. Every computer screen is calibrated differently, and your photog should have theirs calibrated to the lab they use. That would be one reason they look different at work vs home.
That being said, your screen has nothing to do with composition. If it’s a Puerto Rican company I wish you all the best in trying to get a refund. If it’s american it’s going to depend a lot on your contract.
All the best
Post # 16
I was in the same boat until DH and I decided to do a “day after” shoot (which actually took place 3 months later). I already had my dress, we got him a white pocket square/tie that he wore with a suit he already had and we had a friend who is a florist make me a bouquet and him a bout. I got my hair and makeup done and with the photog, I think the whole thing cost $500. Small price to pay for photos I love:) If that seems too spendy for you, you might consider asking a friend to do your hair, flowers from a grocery store with a few extra touches and finding a photo student at a local university to take your pics. Good luck!