- 6 years ago
Chamard Vineyard was our choice for wedding venue. We went for a tour and tasting, loved the wine cellar, and booked immediately. Three months before our wedding there was a shady change of personel (of which we were never notified) and suddenly the manager, Bridget, decided that the contract and written word from the previous events coordinator didn’t stand. The vineyard decided to open a “bistro” in the middle of the building we had privately rented for our event, and then said we could no longer use the catering kitchen that we were promised. After spending two months researching and booking our caterer, photographer, florist, officiant, buying invitations, etc, we had to start from scratch. They more or less threw our deposit back into our faces and told us they were not going to budge on our wedding day, even though we had been promised a private event in the estate winery building. The management is rude, dishonorable, wouldn’t respond to either my or my father’s phone calls, and clearly has a different definition of what it means to conduct themselves professionally. I even received a personal email from the general manager saying that despite their behavior, they gave back our deposit, so we should feel that was sufficient. Anyone planning a wedding should avoid this venue. I’m appalled by their behavior towards my family and myself.
The only redeeming quality about the vineyard is that the gentlemen in the tasting room are knowledgeable, courteous, and engaging.
Don’t patronize a business such as this.
Has anyone else ever had an experience like this?!