- 5 years ago
- Wedding: April 2013
We had a horrific experience at Simply Elegant. I strongly CAUTION anyone from going here. Once I gave them money, their attitude towards me changed dramatically. Where I at first felt welcome, I then began to feel beneath them. They made me feel like an inconvenience. Then was the big problem. My bridesmaids dresses came in and all were too big (8 bridesmaids). I do not mean slightly big; they were HUGE! My sister is a size 4 at her heaviest. They ordered her a size 12. When she told them she was sure that would be too big, they insisted their measurements were correct. Well, it, along with the others, were too big. When I called to complain, they told me my bridesmaids must have lost a ton of weight and that there was no way this was their mistake. AND even if I was able to PROVE that it was their mistake, they would not do ANYTHING to help us. They did not apologize and continued to treat me and my family like. Also, they ordered the wrong dress for one of my bridesmaids so it came in last minute, which was of course nerve racking. One of my bridesmaids told them that she may be a few months pregnant at the wedding because she and her husband were trying. The workers response, “You might not be able to get pregnant at all.” Who says that?!?!