- 2 years ago
- Wedding: June 2011
Hi again Bees,
I know it’s already May but I wanted to start a new board for SG for 2019 since the CADs board got so long! Thanks to everyone who took the time to share their experiences and tips on how to achieve their dream bling. It’s been a lot of fun! And no, I don’t work for SG. I’ve just become a fan and am addicted to rings, like many bees on here. I’m glad I’m not alone.
New things SG is doing….Lab diamonds! The word is, melee stones for bands and halos are beautiful! Bigger lab stones are still quite expensive but if you want to explore that, the biggest stone they’ve cut to date is a 3.5 carat round. Currently they have ovals too (available just starting this month) and soon will have other fancy cuts. I haven’t seen pictures or videos of any yet. Feel free to post of you get a hold of any.
So to start off 2019s board I’ll post basics on how to get started with an order and what to expect along the way.
Frequently asked questions.
***How to get in touch with StarsGem?
I’m told 4 main reps have experience with custom orders.
Cherry (sales manager): Email: [email protected]**busiest
Demi – Email: [email protected]/WhatsApp: +86 177 7740 7925
Grace – Email: [email protected]/ WhatsApp: +86 18977488670
Jocie – Email: [email protected]/ WhatsApp: +86 18078066750
You can contact through Alibaba.com as well and browse their inventory or even through eBay: starsgem8 and order moissanite stones or even custom order jewelry.
Expect eBay tax and shipping costs. They use DHL delivery service (usually $30) average shipping time 3-4 days. PayPal is another common payment method. Tax applies here as well + DHL shipping
***Get a price quote on a project***
The more details you can provide on a project, the better. Have inspiration pictures. Some details you want to provide are….
1. Stone size/shape/color (EF “colorless”, GH “near coloress” or warmer)
2. Type of metal: 14K,18K, platinum etc
3. If it’s a ring, finger size. If you’re not in the USA, make sure to state where you are from
***Custom cut stones***
Many people love H&A cut rounds. If you really want to see this feature ask for “thick arrows” custom cut. If you really love thick arrows, ask for extra extra thick arrows. Custom cut stones usually take 10 working days. SG is open 6 days a week. Closed Sundays.
Usually a CAD is complete in 1-2 days. Tip: make sure CADs show pre-polish width/thickness of bands so that finished projects end up with the measurements you want. Emphasize your desired post polish measurements. Metal will lose about 0.2mm or so after polishing
The more precise you are from the start of your project, the better. Less CAD remakes is a good thing. You may have to wait longer for 2nd CADs depending on how busy SG is at the time.
***Average project production time***
About 7-10 working days depending on how complicated the project is. TIP: keep projects simple for best outcome. SG has improved their skill set over the last year but they are primarily a wholesale stone producer. Customized projects are a new adventure for them. See CADs board for past projects. They can do milgrain, maybe even some carved metal work ( yet to see an example) but keeping a more simple design will get you better results. Or you can be like me and keep pushing for more intricate and riskier projects. I hope for the best but know realistically it may not turn out exactly how I imagine. It’s all fun to me.
You will be asked for full price of the project before they start on the CAD
***CAD alteration price (metal weights & stones)***
Don’t be surprised if the cost of the project goes up if you change your mind and want a thicker band or a bigger stone. Likewise if you want less then you can expect to pay less from the original estimate price
It’s been a fun time making jewelry with SG and everyone is so nice there!
Continue to share photos/videos/CADs/finished projects and overall experience here to help others with theirs