(Closed) Still Waiting for F&B Manager to Contact Me…

posted 6 years ago in Reception
Post # 3
Member
699 posts
Busy bee
  • Wedding: November 1999

Have you tried calling the F&B Manager directly? I wouldn’t rely on the Sales Manager to pass the message along–I’d go ahead and try to make the contact directly from my side.

Post # 4
Member
3569 posts
Sugar bee
  • Wedding: April 2013

Yes you have every right to be freaking out. They are holding other parts of your wedding up. But the main reason is because they aren’t following through on the promises made. I would make a list and start looking, you are lucky that you aren’t getting married in wedding season so it will be way easier to find a place. You should also try to email and get things in writing from them so you have an accurate timeline of events and things on paper so they can’t deny anything later. They seem unorganized and I don’t know that I be able to trust a wedding venue to come through on wedding day if they were behaving in that way.

I would take them to small claims court to get my refund back. I think given the fact they been stringing you along for months to the point that its effecting other portions of your wedding, you have a really good reason for leaving at that point.

Post # 5
Member
989 posts
Busy bee
  • Wedding: September 2012

I wouldn’t make any hard and fast decisions until you’ve tried calling and emailing the F&B manager directly.

Post # 6
Member
1663 posts
Bumble bee
  • Wedding: September 2013

I agree, try calling the F&B manager directly.

Post # 8
Member
699 posts
Busy bee
  • Wedding: November 1999

How did it go–did she reply to your voicemail?

Post # 10
Member
11272 posts
Sugar Beekeeper
  • Wedding: April 2012

@islanderbride:  i’m not sure if your venue is nearby or not but i would be going there to see the f&b manager directly.  if she doesn’t have time, i would make an appointment to see her and to go over all of the details that you want to discuss.  your wedding is still a ways away so to them, it is not on their priority list yet. 

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