(Closed) store manager followed me around the store today. WWYD?

posted 5 years ago in The Lounge
  • poll: What should I do
    Call up the DM : (82 votes)
    90 %
    Suck it up and avoid that store : (9 votes)
    10 %
  • Post # 3
    7651 posts
    Bumble Beekeeper
    • Wedding: July 2012

    @mydeadfriendx:  It’s still the fact of the matter. I would stil lcall up the DM. You don’t have to say who you are or where you work. That is none of their business. Whether or not this was about race, you still should report it. What if it IS happening to other black women?

    I would say something.

    Post # 4
    462 posts
    Helper bee
    • Wedding: November 2013

    I’d call. No one should think you are a tattle tale. I hate that phrase. If you see someone doing something wring you should speak up. It’s not good for business for her to be treating customers that way. I used to work in retail and when we got a new manager that was doing things we weren’t supposed to, I spoke up about it. 

    Post # 5
    1411 posts
    Bumble bee
    • Wedding: June 2014

    Since it’s not a job you really need, I think you should accept the risk and call the DM. I think your complaint will carry more weight because you’re an employee at another store. It’s at least unprofessional that this woman was blatantly stalking you as you shopped. Speaking up is one little step in continuing to fight discrimination in this country, and I think that’s worth doing.

    Post # 6
    2254 posts
    Buzzing bee
    • Wedding: October 2012

    @megz06: +1.

    @mydeadfriendx:  If you feel her behavior was out of line, then call your DM. Not taking action is just allowing her senseless behavior to continue.


    Post # 7
    1007 posts
    Bumble bee
    • Wedding: February 2014

    I’d call. They are probably losing customers and don’t know why. I can’t believe she just stalked you around the store. Did she at least ask if you needed anything? I wouldn’t worry about getting her in trouble, if anything I’d think they need to do a little extra training with her because she obviously doesn’t know how to do her job right.

    Post # 8
    3625 posts
    Sugar bee
    • Wedding: June 2012

    I would call and complain. They should be glad that at least it’s you, an employee, that is complaining rather than an actual customer and being accused of racially profiling or discriminating against a customer based on age/gender/ethnicity/etc. I don’t necessarily think she will get fired. However, this may prompt the company to do sensitivity training for managers, which is probably a good idea.

    Post # 9
    1815 posts
    Buzzing bee
    • Wedding: May 2013 - Pavilion overlooking golf course scenery, reception at banquet hall

    That sounds downright irritating at best, and intimidation at worst. I would definitely call. What the hell is wrong with her? If she wanted to see if you’d steal, she should watch from the cameras like a sane person rather than follow you around making your shopping trip uncomfortable like that. That’s just… bizarre.

    Post # 11
    645 posts
    Busy bee
    • Wedding: May 2010

    I would have probably said something to the women right then but since that’s not an option I would absolutely call. I wouldn’t bring up race, just that you were followed the entire time and felt like you were being harrassed. They should be able to pull up the surveillance and see that she was following you…once they see that she did it to you chances are good that she’s doing it to others and they will be able to form their own conclusions (the one that she is a racist and needs to be fired). Stores can’t fix there problems if they aren’t aware. If this women is making choices about customers based on race she should be fired immediately, that’s just ridiculous.

    Post # 12
    2196 posts
    Buzzing bee
    • Wedding: August 2017

    I would call. This happens to me sometimes when I’m wearing hoodies lol. I think it’s the tattoos/hoodie combo? I dunno. But It’s insulting. And if it was racial that’s even worse.
    I would say something personally to her myself also.

    Post # 13
    1400 posts
    Bumble bee
    • Wedding: September 2012

    I’d def call. Not cool and you know she’s gonna keep doing it.

    Post # 14
    9955 posts
    Buzzing Beekeeper
    • Wedding: December 2012

    Ok, I have to ask.

    Curious WHY YOU didn’t confront her.

    As an entirely innocent person (someone who wouldn’t be shoplifting)

    If I felt I was being stalked in a store … I’d turn around to the person FOLLOWING ME and say…

    “Excuse me… can I help you”

    Turn it back on them, and see what their response would be

    Clearly you know as an Employee that she wasn’t following protocol

    So it isn’t like you wouldn’t have had a case…



    Post # 15
    12005 posts
    Sugar Beekeeper
    • Wedding: May 2014

    I”d call.  I ratted out MY old manager to our DM for treating customer unfairly (and staff even worse).

    Post # 16
    982 posts
    Busy bee

    @mydeadfriendx:  I’ve worked in retail before, and we were told to greet EVERYONE and ask if they needed help with anything. On occasion, we would only follow people IF we saw them put something in their bag/pocket, because they can’t be charged with shoplifting unless they actually leave the store with it. Still, we didn’t make it obvious. We’d be in the vicinity of the customer and tidy up a section near where they were. We never randomly followed someone who was going about their business and shopping. It’s not ethical to stalk customers because we think they might shoplift.

    I think you should go back there and browse. See if creepy manager stalks you again and confront her. Say something like ‘This is the second time I’ve been in your store and you’ve followed me around both times. Have I done something wrong?’. No doubt she won’t know what to say! And it gives her an opportunity to dig herself a deeper hole before you report her to the DM. She sounds pretty incompetent – would it have hurt her to ask if you needed help with anything while she was walking around doing nothing anyway?

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