(Closed) Store won't tell me designer of dress

posted 7 years ago in Dress
Post # 16
Member
56 posts
Worker bee
  • Wedding: May 2015

I would feel the same way, you want to know what you are buying, its a big investment. However, I think I’d move on to a different bridal shop.  I went on my first dress shopping experience to a boutique recommended by a friend. On their website they show a few dress pictures, but no real information on what their collection consists of. Once in the store I thought it would be easy to distinguish some of the designers I like as we looked through the dresses. Not so, I had no idea what designers they were putting on me because they ‘renamed’ the dresses. Once I had a dress on that I really liked she happened to tell me the designer, but I only saw the dress number accidentally from behind the counter while she was on the computer. On the contrary, the next shop I’m visiting next weekend has more detailed information on their website of each designer and each specific dress in their collection.

Post # 18
Member
280 posts
Helper bee
  • Wedding: October 2014

Can you tell us details about it? Was it a salon that would carry most of the typical bridal gowns…Mori Lee, Maggie Sottero, Lazaro, etc? Maybe based on a detail description a bee can nail it down?

 

Post # 19
Member
236 posts
Helper bee

 

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carrolltobee:  I second that!<br /><br />OP, tell us about the dress.  Describe it, and we’ll see if we can figure out what gown it is!

Post # 20
Member
464 posts
Helper bee

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Sdavis:  That’s what it sounds like they’re doing – they don’t want you shopping around and getting a better deal! Sleazy, if you ask me.

Post # 21
Member
331 posts
Helper bee

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aec2003:  Not only could they be trying to prevent you from finding the same dress at a lower price elsewhere, the dresses they have might be knockoffs of the original designers.  This whole situation seems extra strange and I would be wary of purchasing from them.

Post # 22
Member
413 posts
Helper bee

had the same experienced. It felt really underhanded to me so I didnt buy that dress. I found a maggie dress that im absolutely in love it, do it worked out for the best. I would try n find the dress somewhere else of your positive that that dress is the one 

Post # 24
Member
2449 posts
Buzzing bee
  • Wedding: November 2013

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aec2003:  If they were confident that thier prices are fair, that thier customer service is top notch– there’s no reason they should be afraid to share information with you.

 

If you didn’t know the brand of a dress- I’m not sure you should care if it’s “authentic”- unless you’re saying that you will only buy a brand name dress. A dress is a dress- regardless of the label.  The only way you’d be getting ripped off is if they claimed it was XX BRAND and it turns out it’s just a replica, but they charge XX BRAND prices– but this doesn’t apply to you since they won’t share brand or label info with you anyway.

 

I would have told them then I have every right to know what kind of dress I am buying if I am spending decent money, and if they want to lose business, be my guest.

Post # 25
Member
531 posts
Busy bee

I like in a major metropolitan area with lots of bridal salon competition and can’t recall a single salon that didn’t allow me to take photos (I went to 15 salons).  To be honest, I have only encountered no photo policies in small boutiques in small towns when shopping with friends.  You can and should view this policy as extremely ridiculous and personally, I would boycott the store, but not before going back 1-2 more times to refresh your memory and try the dress on again. 

That being said, I think you will be able to find the dress online.  First, how much was the dress?  That will narrow down the universe of potential brands.  Look on the Knot in the wedding dress gallery and start with the popular brands – JLM, Maggie Sottero, Allure, etc.  There are only so many wedding dresses out there, you can find it, I’m confident.  Also, can you draw a picture and post it?  Someone may recognize it.

Post # 26
Member
100 posts
Blushing bee

That is so shady!  Do not buy from this store.  I have heard of bridal salons selling knockoffs of designers to rip you off.  Some of them even tell you that your dress is made from a certain material and in the end you receive something completely different.  You definitely need to know who the designer is so that you can confirm that they are an authorized vendor.

Post # 27
Member
451 posts
Helper bee
  • Wedding: July 2014

This is normal where I’m from. All bridal shops I went to (I didn’t go to Davids) did not allow photos until the dress was purchased and removed the tags from the dress. They did not say which designer the dress was from. 

Post # 28
Member
122 posts
Blushing bee
  • Wedding: May 2015

How about this go some where else. The second store I went to, since I’m a plus size bride, had one dress foR me to try on. They said it was a private label. My FH happend to be with me and asked if it came from China. Mind you, he didn’t know about knock offs. later that evening, I was researching which designers made dresses for plus size brides and reconized the dress I had tried on, and verified the store was an authorized dealer of this designer. The store had posted a pic of the dress on Facebook , so comparing the face book pic from the store and the designer, plus based upon their statement, I figured out it was a knock off dress.  we decided not to do business with them. Why?  Ethics. especially when they are charging full price. I went to a different store and bought a designer dress for just $200 more than the knock off made in the poor sweat shop in China, While that store owner here is pocketing so much money. And yes, in smaller sizes in saw designer labels in her store but how dare she charge me full price for a KnOck off. 

If I was watching my dollar and on a tight budget, I would get over myself and buy a once worn dress another bride is selling or off the ràck dress before buying from unscrupulous stores. Please brides stop supporting unethical practices. 

Post # 29
Member
1960 posts
Buzzing bee
  • Wedding: August 2015

I tried on a dress at a salon that had great reviews and everyone recommended to me. I asked who the designer and model number was so I could look at pics online of other brides wearing the dress… they wouldn’t give it to me and were incredibly rude during my whole appointment. Needless to say, I bought my dress elsewhere and never returned to that salon. It’s such a big purchase, I don’t see why not telling us dress details is supposed to help their business. It’s not hard to google it anyway haha

Post # 30
Member
175 posts
Blushing bee

A family friend worked as a consultant in a bridal salon a few years back. The store, which was (and still is) located in a very high end suburb of San Francisco, implemented a similar policy because it wasn’t designer dresses the owner was selling – it was replicas from China. None of the dresses had tags sewn in – but it wasn’t the designers’ original tags the salon’s employees were tasked with removing, it was the “Made in China” tags. (The owner claims that the salon carries mainly European made gowns.) She quit due to the unethical practices. 

  • This reply was modified 5 years, 11 months ago by galadriel.

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