(Closed) Stupid me – ugh – think I can exchange my dress?

posted 8 years ago in Dress
Post # 3
429 posts
Helper bee
  • Wedding: October 2012

Try calling the customer service line and talk to them.  They may be able to exchange it.

Post # 4
7547 posts
Bumble Beekeeper
  • Wedding: January 2013

I agree – call DB and see what they say. I’m afraid that sample sale dresses are unreturnable though Frown

Post # 5
152 posts
Blushing bee
  • Wedding: April 2013

They might. I went to DB on my first shopping day every and bought a clearance dress. I found a different dress and purchased it, my mom and I went in and told them that I bought a different dress and no longer needed that one and they let us exchange for in store credit. 

Im sure every DB store is different, but maybe! If they won’t give you a brand new dress, you could maybe just try and get store credit and use it towards Bridesmaid or Best Man dresses, veil, etc and order your same dress brand new online yourself. 

Post # 7
672 posts
Busy bee
  • Wedding: October 2012

Since it was a floor model they should have fixed any problems with the dress and had it cleaned and pressed for you for free. That is what I was told happens at David’s Bridal on all floor dresses when I went to buy my dress. Luckily they were able to order me one in time for our wedding. 

Post # 8
10451 posts
Sugar Beekeeper
  • Wedding: February 2014

Definitely worth a try asking! I’d be mad too.

Post # 10
5072 posts
Bee Keeper
  • Wedding: October 2012

great news!

Post # 11
1432 posts
Bumble bee
  • Wedding: September 2019 - City, State

Yeah, I always notice on their site that sometimes the dresses are listed as “Store only” or “online only” or it’ll say both.  And when I was at DB, the lady acted like all the dresses o the floor were “floor samples.”

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