(Closed) stupid question……when do I file a claim?

posted 6 years ago in Rings
Post # 2
Member
2392 posts
Buzzing bee

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megan331979:  If you ordered it last Friday, I think that means that Monday was the first business day, which would make today the fifth business day. So if you try to file a claim, they may tell you to call back on Saturday just in case it arrives at the last minute today.

Which sounds unlikely given that there is no tracking activity.

To save yourself time, I would wait until Saturday morning to be safe.

On a side note, this happened to me with purchases from Macy’s and Amazon. My packages just disappeared in the mail and I was given refunds. Then much later the packages mysteriously turned up! 

Post # 3
Member
1386 posts
Bumble bee
  • Wedding: June 2014

Also, remember the holiday tomorrow – no mail. Also, I would think today would be the 5th business day. I’d wait and see and if not call/email them Monday. 

Post # 4
Member
2570 posts
Sugar bee

I have order from Berricle twice. First time was so quick and flawless second times was a different story. If started off with not getting any confirmation email or shipping email I had to call them to get it resent. Then the package was basicly in limbo for a few days it wasn’t in customs it literally said where it got picked up for 3 days. I finally got it pretty much at the end of the delivery range.

Post # 5
Member
10544 posts
Sugar Beekeeper
  • Wedding: December 2013

I’d give it until Wednesday next week. Sometimes things can get behind at processing centers. This is considered a holiday week for many companies so that could be why things are a little backed up.

Post # 7
Member
4634 posts
Honey bee
  • Wedding: December 2011

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megan331979:  keep us updated!

I know that Berricle sends things via USPS first class mail which is the slowest service available. I sell a lot on ebay and use first class often. Lately I have noticed some packages taking over 10 business days to arrive at the customer’s destination! Did Berricle provide a tracking#?

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