Post # 1
My boyfriend and I bought a modified car from a dealer about 150 miles from us last Tuesday (a week ago) – if you are a car person and want the details, PM me and I will email you a link to the one we got. We both love cars and wanted it.
We got about 4 miles from the dealer after signing the paperwork and the car died. We called them they jumped it, a few more miles it died. They came out and drove it around and it was fine. We got back in, it died. So we were like take the car back and get it fixed. They sent it to a modified specialist near them who diagnosed it as a loose battery terminal. We went back up Saturday, it worked great and we drove it 150 miles home without an issue. On Sunday the car kept dying again. The city we are in does not have a modified car specialist so we took it to the dealer who didn’t know enough about modified cars.
Honestly, we just want out now. We paid $22K for a car we can’t drive and we don’t know whats wrong with it or if this is the start of 5 years of misery over the car. We asked for our money back (we did sign an “as is – no warranty” statement). They have said from the beginning that they will take care of any issues relating to this – their website is all “100% satisfaction guaranteed” etc. We called the bank where we got the loan who also said they can’t help us.
Since we signed the “as is” can we do anything? We would really rather have the car than NOT have the car we just want to make sure its fixed and now of course he is worried it will just be more and more problems later.
Any suggestions? Thanks!
Post # 2
This is why I’ll always recommend buying the car and doing the mods yourself. Modified cars are a lot harder to work with because you never know who did the work and how well it was done.
Fiance works at a car lot and from what I understand there isn’t anything that can be done legally if you buy as is.
Post # 3
I would assume the As Is means no givieses backess but a lawyer might be better counsel. There are several online forums where you can pay a small sum, $30/ $40 for advice
Post # 4
Have you called the dealer, if they have s 100% guarantee? Otherwise, you signed the as-is without having a mechanic check it out (at least, I assume this is the case), so I think you’re out of luck…
Post # 5
I am not sure if lemon laws apply to modified or used vehicles but maybe look into that. I really don’t think there is much you can do other than keep getting mechanics to look at it and see what is really going on. A loose battery terminal can be diagnosed by other mechcanics not just modified car ones. They may be able to find out other things going on as well even if they don’t know much about the modifications. Do you have any knowledge of the modifications that were done? Are you capapble of fixing them? If so work with the dealership to see if they can help guide you to what is going on or use the mechanics to guide you.
Post # 6
I didn’t know about those online forums but I will look it up. Thanks so much for the suggestion. I would agree about the “as is” clause but I’m like ugggghhhhh really?
And see their listing all over the website (we printed out the pages believe me) all says 100% satisfaction guarantee so even though we signed the “as is” paper this is the ONLY thing that I can think of that we have on our side. That and obviously the check to pay for towing/diagnostics they gave us.
I’ve never bought a modified car before but lesson learned. We have all the original receipts and the workw as done at a really reputable shop in a large city so I would have thought it was ok! 🙁
Post # 7
Signing the As Is agreement I think voids anything you find wrong and doesn’t give fault to the dealership.
Post # 8
Also, if they sent it to a modified specialist in their area they are probably someone they do business with frequently and that could affect the diagnosis.
Post # 9
Also, the issue might be as simple as needing a new battery or an alternator. Take it to a local mechanic to see if they can diagnose the issue. May not be related to any modifications that have been done.
Post # 10
Normally, I’d think you were out of luck, but given that it died so quickly, you may have some room to negotiate here. I think I’d stop with the dealer and very quickly file a complaint with the attorney general’s office for your state and cc the complaint to the dealership. If they suspect fraud or any underhanded business dealings, they’ll probably invesitgate. Since the dealership isn’t willing to work with you, this might be the most expedient solution.
Post # 11
I work at a car dealership and we have high standards for any used cars we put on our lot. If it’s got over 100k miles or even smells like it will be a problem child, we put it out to auction. We don’t want our reputation tarnished by faulty cars for reasons exactly like you’re stating here. What I’d advise is for future used car purchases, have your mechanic check out the vehicle prior to signing any paperwork. Most dealerships will allow a borrowed vehicle agreement where you may borrow the car for a specified period of time. Since you signed “as is” paperwork, my initial feeling is that you absolved the dealership of responsibility at that moment. While it’s crappy that they probably knew the car had issues, in the future just make sure you do all your due diligence. So sorry you are having to deal with this!
Post # 12
I work at a dealership as well, and signing the “as is” agreement basically makes anything you feel entitled to null and void. You won’t get a cent in court, and I wouldn’t waste your time. Signing an “as is” deal without having a mechanic check it out is always a huge risk because you take on any and all responsibility and you are now entitled to nothing. Sorry 🙁
Post # 13
Have you contacted the dealer again? I think you have to give them a fair chance to resolve the issue. How is the car modified?