- 5 years ago
- Wedding: May 2013
So, with only 2 1/2 weeks to go I have just found out that my photographer has gone bankrupt.
I met them at a wedding expo, and got excited by the amazing packages they offered. They were cheaper than anyone else, and offered twice as much!! I couldn’t believe it. They offered everything I had been looking for and their photos were amazing, so I booked and paid the required 40% deposit on the spot.
Bad idea! I have had nothing but problems from the start. I have had to constantly chase them up for things…my invoice, our contract, arranging meetings (which never ended up happening). At times it took them up to 2 weeks to get back to my emails, and they never seemed to answer the phone.
Slowely their website started to have less and less content, their Facebook page and twitter account were deleted and eventually they removed their wedding website altogether. They did continue to update the other side of their business – motocross phototgraphy. I was getting emails saying “Vote for our new amazing motocross video” and “Check out our amazing new shots from this weekend!”, but nothing seemed to be wedding related.
In December, after almost a year of feeling as though my wedding was unimportant to them, I emailed them my concerns. The response I got back made me feel like a fool, like I was being dramatic because I still had 5 months before the big day. So silly me decided to just leave it be, in hopes that closer to the date they would get back to me…well that was a mistake!!
Last night, after numberous emails and trying to call them once an hour for the last 6 days, I decided that enough was enough and emailed them to let them know that I had lost all trust and wished to cancel. Within 4 minutes I had a response letting me know that they had been declaired bankcrupt months ago. No appology for the stress, no explanation as to why they hadn’t ever advised me, just simply “We have gone bankcrumpt”.
So now, with not too long to go I have not only been left with no photographer, no videographer and no photo booth, but I have been left almost $2000 out of pocket.
What have I learnt from this experience? If it seems too good to be true, then it probably is!! Do your research, ask to see accreditation and take some time to make sure they are the right person for the job. Work out how much deposit other companies are asking for and question why they may be asking for more money than anyone else (I now realise that 40% was a HUGE amount to have to pay!). Don’t make the same mistake that I did. Do the work now and it will save you heartache in the end.