(Closed) Target online registry – anyone used it?

posted 6 years ago in Gifts and Registries
Post # 3
Member
1043 posts
Bumble bee
  • Wedding: November 2012

The Target registry is notoriously annoying!  Brides on here have lots of stories about how inconvenient is… search for “Target” in the boards and you’ll find details.  🙂

Post # 4
Hostess
11168 posts
Sugar Beekeeper

Target registry is the devil.

We had a small registry (25 items) in order to claim a gift card offer and it has been such a hassle. Not only was it never accurate despite going in and fixing it several times online AND in store but most of the items we registered for went out of stock/unavailable within a few weeks of adding them.

The registery itself didn’t apply purchases (even though we know for a fact they were purchased under the registery, noted to cashier) and we ended up with multiples for several items.

Something very important to note for Target. They only allow each person up to $75.00 in non-receipted returns and those returns are severely discounted. If someone bought you something not on the registery and didn’t give you a receipt/gift receipt it applies to that annual limit. Or lets say you got two of something and only registered for one and decided to return both….only one gets refunded as a receipt item, the other once again goes towards your annual limit.

In the end I was beyond frustrated and we lost out on a lot of money thanks to their very strict policies. I used up my limit and my husband is a few dollars away from his limit as well.

Post # 5
Member
3625 posts
Sugar bee
  • Wedding: June 2012

Just for the return policy alone, I would avoid Target. The ideal situation will be if everything you got was perfect and you want everything. But otherwise, to return anything will be a huge hassle unless your gift giver includes a gift receipt. Even then, if you have someone who likes to shop WAY in advance, their policy will ding you because there’s an expiration date on the receipt. It’s not based on your registry/wedding date.

In addition, I think their website leaves much to be desired. I find it super clunky and hard to use, compared to other retailers such as Macy’s and C&B that make it super easy to register and are mobile friendly.

Lastly, Target’s shipping from their website is weird at best. Once when those limited designer lines came out, I ordered about 5 things from the website. It took about 1.5 months to get everything. Even though they were all from two departments, each item shipped separately (without warning) and literally, some of it took so long I just bought it in store. They also didn’t charge my card until it is ready to ship (which is something to consider for your guests) and this wouldn’t be a huge deal if they didn’t wait like a month. There was no backorder note on the site, unlike C&B or other retailers.

 

Post # 7
Member
509 posts
Busy bee
  • Wedding: September 2012

We’re registered at Target. We did instore and online. I just made sure that everything we registered for was available in store.

Post # 8
Member
11234 posts
Sugar Beekeeper
  • Wedding: August 2013

We’re registered at Target. I started it and have done a lot of it online, although we’ve gone in-store a couple of times. I love it; Target is my favorite store. We haven’t had any problems with it so far.

ETA: To address some of the concerns in the other thread linked here: it doesn’t load slowly for us, it doesn’t take more than two clicks to log in, items haven’t disappeared or been added randomly, I made sure that the search comes up for both of our names and comes up correctly, etc. 

Post # 9
Member
615 posts
Busy bee
  • Wedding: April 2012

We initially registered with Target because we LOVE Target and shop there regularly (says the girl with the practically melted Target RedCard). However, I experienced problems right off the bat; issues with logging on (it would log me right back out), taking FOREVER to load, randomly deleted/missing registry items, etc. Not to mention that when I logged into our registry to make some changes a week later, a third of the items were already out of stock or clearanced. These seemingly minor issues prompted me to heavily research different registries and I’m glad I did.

@Luv2BeachIt: and @Treejewel19:  I researched Target registry reviews through Google and WB, which led me to delete our Target registry entirely. I honestly could have dealt with the registry down time or whatever, but the awful return policy alone made me re-think everything. It was a good call, too, because literally the next day or so, I was buying something at Target and overheard a couple totally exploding at the customer service desk because of all the things that went wrong with their bridal registry.

@BlueRhino: For what it’s worth, we registered (only) at BB&B and the entire process was a breeze and super enjoyable. We started our registry online but later went in-store to make more solid decisons. I loved them because they had tons of options for gift ideas (and often the very same brands as Macy’s and other department stores but for much cheaper!), guests had the option of using 20% off coupons, and they had the BEST customer service in the world (heard this from so many of my guests, too!). We received a lot of dishes and serveware in the mail and when any fragile pieces arrived damaged, the BB&B staff sent us replacements, no questions asked. They didn’t even make us bring in our damaged items! And the registry completion program was AMAZING. Staff was incredibly helpful, our entire purchase was 20% off – and free shipping if it wasn’t in the store! – and they were practically throwing free gifts at us (not like a $25 gift card, but an additional free Keurig coffee maker on top of the one that was purchased from our registry, plus accessories!) that we didn’t even know we qualified for. I even wrote a glowing review of my bridal registry experience to the Senior Management at BB&B because I was just amazed at how wonderful our experience was.

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