Post # 1
Would you be upset? Am I overreacting? Sorry, kinda long.
Let me start this post off by saying that my Fiancé and I are vegetarians but to be accommodating we have decided to have meat at our wedding because we will probably be the only veggies there. Also, the venue I am having the wedding is 4 hours away and it would have been hard for both of us to come down for the tasting in the middle of the week. So I asked my parents and sister to do it for me since they live there and are meat eaters. J
The tasting was this last Wednesday night. My family took time out of their schedules ( my sister & mom are nurses who work nights) to do this tasting. They show up to the venue and are told that they don’t have anything ready and in fact didn’t even know they were coming. I had confirmed their date and time more than a week before and they didn’t have anything ready for them to taste!
At first the chef asked if they could come back next week, but it would be very difficult for my mom & sister to get out of work, so out of guilt the chef said he would “throw something together”. Great! I hope you can throw something together on my wedding day too! So they got to eat all of the things I wanted them to taste except they only tasted like 3 out of the 8 different choices of appetizers. My dad took photos of everything and it was not appetizing looking at all. All the food looked like it had literally been thrown together and my sis & mom said that the chicken tasted like someone had an accident with the salt.
I feel like I should be given a second tasting and now I feel like I need to take time to come down to make sure things go smoothly. The taste testing is supposed to be one of the easiest parts of the planning process and it is weirdly one of the only so far I have had issues with.
The worst thing of all is that I have been trying to get in contact with the event coordinator for the place, who was suppose to call me yesterday according to the chef, and I haven’t been able to speak with him. This just kills my confidence of how things will go on the day if they cannot even accomplish one simple task like this.
Post # 3
I would freak. ..and I’m a pretty laid back person.
This is NOT setting a good impression. I would be totally worried about how professional they are. Is there any way you can go elsewhere for catering?
Did youread reviews before employing these people? Hopefully there can be reassurance from others who used them that they will come through on your big day.
Post # 4
I don’t think you’re overreacting, and yes, I would be upset, too, especially because you can’t get ahold of the coordinator. That’s not a good sign. Has he been easy to get ahold of until now?
Post # 5
@urchin: They do not allow outside catering and I did read extensive reviews on wedding wire for this venue and didn’t read a-one. So I am hoping it is just a fluke.
Post # 6
It sounds like a miscommunication between your coordinator and the chef, so personally, I wouldn’t judge the food based on that. Food just randomly put together under pressure is going to taste and look horrible. I would insist on a second tasting that you can personally be at. The day of, call in advance to double (er, triple) check that they are ready for you.
Post # 7
- Wedding: July 2012 - Baltimore Museum of Industry
Unfortunately, miscommunications can happen. I’m also a veggie, and at one tasting, when I said I couldn’t eat the meat prepared, the chef came out to question (grill) whether I had told anyone about my dietary restrictions. I told her yes, and when I checked my emails later, I had told HER!
I agree with PP- you need a second tasting. Is it possible for it to be on the weekend? (I know they normally don’t, but since they forgot about your first tasting, maybe they can make special accomodations.)
Post # 8
I would definitely ask for a second tasting. Although I’d be nervous after the first round, I would give them a second chance to prepare.
Post # 9
- Wedding: July 2012 - The Gables Inn, Santa Rosa, CA
You definitely deserve a 2nd tasting, since you didn’t actually GET a first! 3 out of 8 is not good enough– how can you make decisions when you haven’t even gotten a chance to see most of the options.
That being said– do you have a meat eating friend who could join you? It seems silly for you to make that whole drive without someone to taste everything.
As for the chef/venue– this is one you need to get sorted our ASAP. Mistakes and misscheduling happens, but if they can’t make it right, I’d tell them about your lack of confidence in them overall, any planner worth their salt will do anything they can to get things back on track for you.