Post # 1
I took my original dress in to get alterations in a small hole in the wall shop that had great reviews. They weren’t able to get the dress to fit me so I sold the dress and took in my new dress to get a few alterations done. I paid for the alterations on the old dress and when I went to pick up the new dress he refused to take payment and said it was a wedding present. So nice of him, since he was so fast and nice I took the dress back for additional alterations yesterday. When I went to go pick it up today he again refused to take payment saying he was glad it fit and to have a wonderful wedding. I’m not use to people being so nice but I feel weird about not paying for his work. I have more things I’d like altered but feel weird taking it to him since I don’t want him to think I only go there since he doens’t charge.
Is there something nice I can do for him? Should I still use him as my taylor? I’m not use to someone being so nice, I don’t know what to do I;m totally caught off guard 🙂
Post # 3
Keep using them. I’m sure they will start charging you eventually.
Post # 4
@Happy7: it is a kind gesture so you still should use him as your tailor, otherwise its a bit sad he did work for free as a kind gesture for you and you never go back to him because of it. Maybe give him some chocolates to say thanks instead.
Post # 5
@traveller: I agree. Keep using him and give him a gift in return.
Post # 6
It sounds like he was trying to make up for the first dress not fitting, even if it wasn’t his fault. I say thank him, not profusely, don’t make a big deal about it and continue to use his business. He’s trying to build a repitoire with you. Sing his praises to anyone in your area that is looking for a tailor.
Post # 7
- Wedding: November 2013 - Garden
I agree, small businesses depend on customer loyalty. He’s trying to do the right thing by you so that you go back and you recommend his services to other people. I would take some chocolates or another small gift, maybe even a card to thank him for his work. Definitely keep going to him if you need a tailor!
Post # 8
I think that if you take in anything but your wedding dress then he will charge. Just to be sure I would jokingly say “You can’t say it’s a wedding gift this time so I’m definitely paying!” or something similar.
It’s a nice way to “repay” his kindness by giving him more of your business.
Post # 9
Repeat business and some glowing reviews online would be the best response! I wouldn’t mention the free alterations online though, just that he did a good job and is friendly.
Post # 10
Keep giving his business; write a great review on Yelp for him!
Post # 11
keep giving him business and lots of good reviews by word of mouth. A local business helps out my family many times because he knows it will bring in more business.
Post # 12
I would take him a nice gift basket with sweets, fruits or something like that. And then let him know you want to pay for his service and refuse to let him do anymore work for free. lol
Post # 13
I’m sure he’s just trying to “make up” for not being able to work with the first one. The last thing a small business needs is somebody goinglaround town telling a “I took my dress to this random hole in the wall shop and he didn’t even have a clue how to fix it” story around town out of context. The best thing you can do is tell him you’re pleased, and refer him to others. I’m sure he’ll charge you if you bring in other items.
Post # 14
@Everdeen: I think that’s a great idea. I have a few dresses that need to be hemmed for the honeymoon so I’ll take them in with a nice gift and card.
I didn’t think that he might have felt like he was making up for not being able to fix my old dress. Thanks bees for the great advise.