TECH SUPPORT!! Hotjar pop up on the bee?

posted 6 months ago in Weddingbee
Post # 2
Member
958 posts
Busy bee

I get it too every once in a while– it’s a pain, but thankfully I can just click the arrow in the top right there to make it go away.

Post # 3
Member
4989 posts
Honey bee
  • Wedding: June 2015

I have the last two days, computer or phone. On the comp I used “block element” on ad blocker, not sure what to do with the phone, but it does go if the arrow is tapped so I guess I’ll live.

Post # 4
Member
860 posts
Busy bee
  • Wedding: November 2015

I’m getting it too…today’s the first time it’s popped up but it pops up on every single page on WB. It’s annoying for sure.

Post # 5
Member
7552 posts
Bumble Beekeeper
  • Wedding: March 2014 - A castle!

I just got it for the first time today, and I’m using AdBlock Plus.

Post # 6
Member
130 posts
Blushing bee

I have adblocker on as well and got it for the first time yesterday. Only on weddingbee and it won’t go away 🙁 

Post # 7
Member
345 posts
Helper bee
  • Wedding: May 2017

If you are using an ad blocker, right click on the tab and block the Hotjar url 🙂

Post # 8
Member
18255 posts
Honey Beekeeper
  • Wedding: September 2009 - Barr Mansion

Thanks y’all. I’m seeing it too. This issue has been reported to our tech team.

Post # 10
Member
1 posts
Wannabee

Hi,

What you’re seeing is not malware or anything bad like that, really sorry it gave that impression. It is what we call a Hotjar Poll and it’s something that weddingbee.com enabled because they wanted to get to know their users better. You can read more about what Hotjar is and what we do at https://www.hotjar.com/.

All the best

Erik
Chief Architect, Hotjar

Post # 11
Member
45534 posts
Honey Beekeeper
  • Wedding: November 1999

erikn :  If WeddinglBee enabled it, wouldn ‘t you expect Mrs Mouse to know about it?

Post # 12
Member
827 posts
Busy bee
  • Wedding: September 2016

Yea ok Erik wink wink 

Post # 13
Member
18255 posts
Honey Beekeeper
  • Wedding: September 2009 - Barr Mansion

Hey guys, I just got word from our tech team that the Hotjar survey was indeed implemented by Weddingbee. I’m sorry for any confusion!

Post # 15
Member
7109 posts
Busy Beekeeper
  • Wedding: June 2013

Me too.

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