Post # 1
Fiance and I just decided on a venue, we were so happy to finally have come to a decision. Until we got the contract by the venue… They state a fee of 40$ per person on top of the food price (which is already 100$ + per person) only described as “Technical support fee – dinner”. Service fee and taxes not included in those prices.
…I will ask them about it, but I wanted to know if any Bee had seen this kind of fee on their contract? Should we change venues? We haven’t signed anything yet.
Thank you for your advice!!
Post # 2
Never heard of that one before!!! $40 extra per head + service fee and taxes??? I bet tip will be added on top of that too!
Post # 3
I’ve not heard of this and it seems weird, per person? The only thing I can think of is this is their weird way of covering waitstaff for the dinner but even IF that is true, its really high.
Maybe its a mistake?
Good luck, bee!
Post # 4
thesummerangel: I’d ask them what services that covers. If service and gratuity aren’t included, I have no clue what it could be (except them wanting to charge 140 per head instead of 100).
Post # 5
That is so odd. I have a technical support fee for my venue, but it’s actually for the lighting equipment and sound system, which is a tech you have on call in addition to the DJ, but it’s a few hundred bucks and NOT per head.
So weird. I would definitely get what it is in writing. That’s really high, like an extra meal high!
Post # 6
Well.. if that’s your bartender and servers, then that’s not so bad.. (I’m paying $1500 just for servers/bartender for 50 people, on top of food–and we are NOT having a plated dinner, we just need servers to pass hors d’ouvres and refill glasses and remove dirty napkins/glasses/empty bottles). Service fee is basically gratuity, in that case.
Post # 7
That’s a 40% increase over your per plate fee! That’s outrageous. That’s bait and switch.
Post # 8
I sincerely hope that’s a typo and you meant to say a $4 per person technical support fee on top of your price per person, service charge, and taxes. Otherwise, that is an outrageous “hidden” costs with which to hit someone after a price per person has been established. Most people know to expect a 20 percent service fee, but not a 40 percent fee for something they’ve never heard of before.
Post # 9
I would ask them what the fee is actually for, like a description of what that fee covers. If it doesnt make sense to you, I would find another venue.
Like a pp said, if it were a couple hundred dollars to cover a tech person for lighting/electrical/sound system issues then ok. But $40 per person? Thats outrageous
Post # 10
thesummerangel: Very strange. The only thing that I would have thought it might be is staffing costs for serving etc. but it would be very odd for that to be charged on a per person basis – it would normally be worked out as one total based on the length of your event, style of food service, and the number of guests. Will be very interested to hear what your venue says it covers!
Just as an aside, I would make very sure that you know EXACTLY what is and isn’t covered in your ‘per head’ cost before signing this contract, as your venue sounds like the kind that could email you 10 days before the wedding and say ‘Oh, the extra $20 per person charge for BYO that we’ve never discussed previously is due tomorrow’…
Post # 11
My guess would be a fee for plates and silverware? 🙁 I don’t know but that’s an outrageous fee for anything! I’d probably walk away over a venue’s B.S. like that. Please come back and tell us when you figure it out
Post # 12
Thank you everyone for your insight!! I now see that this is not common practice and that I must ask them for more information!!!
Meanwhile I talked to my friend who happens to be a lawyer (yays!). She didn’t go over the contract but asked me to send her the packages they offered and their website, and she said that I should ask them to cut this fee. If they refuse, she said to file a formal complaint to the Consumer protection office for false advertisement.
I promise I’ll keep you Bees updated!! : )
Post # 13
thesummerangel: I’m really curious to see the update when it comes! I’m actually really curious about the reactions by other bees…
Every single caterer I’ve contacted posts their per plate price online and gives me a quote at least 2-3x the simply “food” fee… The food literally just covers the food, the rest is beverages, bartender, servers, kitchen staff, etc… It’s been super annoying, because I can’t judge at all based on the food prices that are posted online what the final quote might be… but it did seem standard, since literally every single caterer did this.
Anyway, thats why my initial reaction was “oh, well yeah… its just servers/bartenders/etc..” because an extra 40% on food seems like nothing compared to all of the caterers I’ve talked to (and seriously I feel like I asked every single caterer in Seattle… and then decided screw this i’m getting wood-oven pizza and hiring my staff seperately!)
Post # 14
Sorry I’m so late I was on vacation for 2 weeks! So I wanted to give you an update on what happened in the end aha… It is very very silly 😛
I wrote to them asking about the “technical support fee” and they wrote back to me super fast explaining that the fee is to pay for dinner if you have technical staff for example, the DJ, the photographer etc. So it’s 40$ per meal for vendors that’s it!! I felt so silly thinking it was a hidden fee for so long aha. In the end we did sign the contract after making some small changes to it and we are very happy with our choice!! : )
Thank you all for helping me!! Now I’ll write to them faster before jumping to conclusions aha 😛