(Closed) Tell me about your registering experience @ Bed Bath & Beyond

posted 8 years ago in Gifts and Registries
Post # 17
Member
327 posts
Helper bee
  • Wedding: July 2013

View original reply
@X0JLYNN03  I had already set up my online registry before going in, so i just had to look over my information.    That saved some time.

And initially i was nervous because the lady offered to help (and my fiance was adament about that not happening!) but I will be the first to admit she was EXTREMELY helpful when I needed it.    She even settled a few “disputes” by being a voice of reason (like even though if we were to have fiance’s family over for dinner there would already be 9 people, not including our potential family we REALLy didn’t need to register for 12 china settings).

Post # 18
Member
2899 posts
Sugar bee
  • Wedding: June 2013

I really liked registering at bb&b! I came in early on a Saturday morning, filled out the paperwork and started scanning with my consultant, who was awesome. After ten minutes or so, he was like, “looks like you know what you want! Shall I just leave you to it?” I said yes and finished the rest by myself! He was around to help when I screwed up the scanner, but other than that, was very hands off. 

Post # 20
Member
3696 posts
Sugar bee
  • Wedding: May 2012

I signed us up online beforehand and I did make an appointment, but it wasn’t necessary.

She was really nice, just went through and asked if we had any questions about stuff or wanted help or just wanted to do it on our own.

We did it on our own.  She checked in on us a couple times to see how we were doing, which was nice.  Then over the next few weeks we just added stuff online.

My advice: print out their “checklist” a few days before and go through it with your beloved, crossing off all the crap you don’t need/want.  It will remind you about stuff you didn’t think about, too.  That stuff you do want you can start to think about what you want specifically (stainless vs. nonstick, etc).  Also!  Go to a store that has a fine china & gift department – a big store – if you have one near you.  Even if you don’t want china, you might want a nice picture frame, or toasting flutes and a serving set, which you can actually see in person.  They’ll also have nicer flatware and more everday dishes that you can actually look at. 

Post # 21
Member
9479 posts
Buzzing Beekeeper
  • Wedding: October 2012

We didn’t make an appointment.  FI took me on my birthday in May.  The girl was very helpful and made sure to check in on us throughout the process.  We didn’t finish that day (it’s pretty overwhelming), but I did complete the rest via online.  I found that a lot easier for me and was able to look at multiple things and their description before deciding.

I never had any problems with the gifts not being unavailable, things being deleted, etc.  Actually I’ve had no problems at all.  Everything went smoothly and I couldn’t be any happier with the items that I received!  =)

Post # 22
Member
701 posts
Busy bee
  • Wedding: June 2012

I was preregistered online. We went to register in the store without an appointment. It took a long time as we had no idea what to register for. I thought we would be able to go about on our own, but the BBB worker walked around the store with us scanning things. It was slightly obnoxious, but whatever. The most annoying part was she kept trying to get us to register for frivolous things and acting like our family “owes” us something. Honestly I didn’t want to register but I was told by many people that wedding guests like to buy gifts and they like to know what you want, so I did it anyway.

After the wedding BBB gave us a timeslot to go in and buy whatever we wanted for 20% off. We used giftcards we got from the wedding that day. We bought gifts for other friend’s weddings we were going to. Innocent Honestly we have way to much kitchen stuff now and still have stuff we haven’t opened or used and haven’t spent all of our gift cards yet. But we already had a house maybe that’s why. I think I may take all the stuff back even though it is stuff we kind of wanted. We have no room for it!

Post # 23
Member
9479 posts
Buzzing Beekeeper
  • Wedding: October 2012

View original reply
@plzhalp  Hm, I’m surprised she felt the need to walk around with you.  We were given the option.  I told her that we’ll find her if needed.

Post # 24
Member
3170 posts
Sugar bee
  • Wedding: October 2012

We were left alone and everything was great but I keep getting phone calls from them reminding me that they ‘are here for me and will help with any of my needs’. Super annoying.

Post # 25
Member
1091 posts
Bumble bee
  • Wedding: October 2012

I’ve had a great experience so far.  We went in with no appointment right after our engagement, because we got a few gifts that we were like WTF really? So we wanted to give well-meaning folks some guidance.  So we put together a small registry in the store, and we were clear from jump that this was very, very preliminary and we’d like to do it ourselves, thanks, and we were good. No pressure, no pushy staff, no luggage.

I’ve managed it online ever since, which has been awesome.  We had to postpone my original shower at the last minute, so a lot of stuff has gotten shipped to my house and all of it has arrived very well-wrapped and in perfect condition with clear notes telling me who it’s from.  We have a few snafu’s like doubled up purchases, but I’m sure we can at least return for store credit, so no biggie (really, we don’t need three sets of mixing bowls).  My shower is this weekend, so we’ll see how the actual gifting goes.

And so far I’ve heard zero complaints. We did also do an Amazon registry for folks who prefer to shop online, and that’s been popular too, especially with the younger set.  But BB&B is so standard, it’s really been an easy experience.

Post # 26
Member
701 posts
Busy bee
  • Wedding: June 2012

View original reply
@Rouquine  Yeah I don’t know why she followed us at the location we went to 🙁

Post # 27
Member
615 posts
Busy bee
  • Wedding: April 2012

C & P from another registry/B&B thread that I posted in:

We registered (only) at BB&B and the entire process was a breeze and super enjoyable. We started our registry online but later went in-store to make more solid decisons. The employees must vary entirely based on location because they gave us our little scanner and sent us on our way with a smile – absolutely no following around or hounding whatsoever.

I loved BB&B because they had tons of options for gift ideas (and often the very same brands as Macy’s and other department stores but for much cheaper!), guests had the option of using 20% off coupons, and they had the BEST customer service in the world (heard this from so many of my guests, too!).

We received a lot of dishes and serveware in the mail and when any fragile pieces arrived damaged, the BB&B staff sent us replacements, no questions asked. They didn’t even make us bring in our damaged items! And the registry completion program was AMAZING. Staff was incredibly helpful, our entire purchase was 20% off – and free shipping if it wasn’t in the store! – and they were practically throwing free gifts at us (not like a $25 gift card, but an additional free Keurig coffee maker on top of the one that was purchased from our registry, plus accessories!) that we didn’t even know we qualified for. I even wrote a glowing review of my bridal registry experience to the Senior Management at BB&B because I was just amazed at how wonderful our experience was.

Post # 28
Member
570 posts
Busy bee
  • Wedding: November 2012

View original reply
@maraschino  YES! We did our Macy’s registry first, then BBB- and I found that a lot of items, even before the 20% off coupon, were cheaper at BBB. So I added them there and then went online to remove the item from the Macy’s registry. Some people have Macy’s credit cards and get some awesome coupons, so hopefully they’re the ones that’ll shop off that registry.

Post # 29
Member
926 posts
Busy bee
  • Wedding: October 2012

BB&B is great as far as price range / variety of products. I didn’t bother registering anywhere else since it’s usually the cheapest and always has coupons. The only bad experience for us was that the sales lady would not leave us alone! She was trying so hard to get us to register for all this crazy stuff we didn’t need. We told her multiple times that we’d like to just browse on our own, but she wouldn’t go away! There were a few things she was helpful with, like the silverware but jeez…we ended up leaving before we finished and coming back the next day. Since then everything’s been great, they normally have great customer service and it’s been fairly convenient for our guests.

Post # 30
Member
10635 posts
Sugar Beekeeper
  • Wedding: January 2011

They were the best.  I had an appointment for another store, and it took forever for someone to show up (30min after our appointment) and we didn’t see much that we liked to scan.

We went to BB&B just to look quickly and we started seeing a bunch of stuff that we wanted to add to the registry at the first store, but they didn’t have it.  We just walked to the registry area, were apologized to because we had to wait for 5 minutes because they were currently busy with another customer, and then gave us some cold waters which convinced DH to keep going because he was getting grumpy and was really thirsty after being at the other place.  They also had the best registry book.

Their online system was also the best out of all the stores we used.

Post # 31
Member
236 posts
Helper bee
  • Wedding: September 2011

We did not have an appointment, and it was horrible.  It took forever to set it up (I’m not sure why the paperwork took so long…), and the consultant followed us around the whole time.  We had already registered at Macy’s and Crate and Barrel, so we were just looking to add a few things.  We ended up only staying for about 25 minutes after the paperwork was done because the consultant kept trying to get us to register for things we didn’t need/want or that we had already registered for elsewhere.

I ended up editing it all online, which worked very well.  So, it’s worth it to go in and get set up, but I would do a lot of the adding online.  Plus they have the 20% off coupons, which are great (as a guest buying gifts!).

[IMO, the best was Crate and Barrel, because they have special events where it is closed to the general public and couples make appointments to come in.  They served champagne and food, had a 5 minute talk about how to work the gun, and then let you run loose!  There were stations set up with people to explain certain items, and they had samples of some of the food they served, as well as fresh made waffles from one of the waffle irons they sell! It was fantastic.]

The topic ‘Tell me about your registering experience @ Bed Bath & Beyond’ is closed to new replies.

Find Amazing Vendors