- 7 years ago
- Wedding: August 2011
I would like to advise you against using the Teokath Store in the Elys Store in Wimbledon.
I have had the worst experience with them!! They seemingly lost my Pronovias Bahamas SP veil when I went to collect it they then told me it was at the Broadway branch I went to collect it and the Shop assistant there told me she had advised them on the phone that it wasnt there at all. After standing around for 45mins they eventually found it!! back at the Elys store so I rushed over there to collect it to find it had been dumped in a used dirty bag and wrapped in plastic with my name on!! After paying £300 for a delicate lace veil thats the wrapping service you get!! can you believe it!! I am adornment it was the display stock that they gave me as they didnt find my one 🙁
What a stressful and very disappointing Service!! I am shocked they are able to get away with this kind of service!! There should be more retailer inspections happening 🙂