- Miss Apricot
- 9 years ago
- Wedding: May 2009
Okay, so, I ordered my thank-you notes a week before the wedding, thinking they would have plenty of time to get here while we were on our two-week honeymoon. We got back, and they weren’t here yet.
I e-mailed the lady who is supposed to be printing them. She said that they were printed, boxed, and ready to ship, but that they do not ship w/o a go-ahead from us, because they don’t want packages of stationery sitting outside if nobody is there to pick them up because we’re out of town. Nice, I suppose, but we rent from my parents, so although WE were gone, my parents were home the entire time, (and my mom works from the home, so someone would have been home during the day to receive them too). Would have been nice if this was mentioned when I placed the order. So…I was told they would be mailed, and was given a USPS tracking number. They were supposedly mailed on 6/17. They still aren’t here.
So what do I do?!?! This is the same lady we ordered our invitations from with no problems, and they were very nice. I like these thank-you’s because they have the same graphic as our inivitations. I really do NOT want to just go to Target and get generic thank-you notes, but it’s getting to that point. If I had known they were going to take this long, I would have ordered photo thank-yous from Shutterfly or Snapfish or the like instead. The company has a no-refunds policy, but this is getting ridiculous! Also, if/when they DO get here, it’s still going to take time to get them all mailed. I was thinking about typing up a little enclosure to add to each note apologizing for the notes being so late, but briefly explaining that we had some problems with the printing. I don’t want people to think the H and I are being rude by not getting this sent out. I expected to have the last of them mailed by now, not still be waiting for them to arrive!!!!
And lastly, (sorry, I know this is getting long-winded, I’m just a wee bit upset!), what do I do about reviewing this lady? I LOVE the invitations and all the little enclosures; they arrived quickly and were exactly what I wanted. The lady was very friendly and helpful in sending proofs quickly, and making any corrections needed. But this thing with the thank-you notes is, like I said, getting ridiculous. I also e-mailed her AGAIN a few days ago to verify that they did in fact mail them, and still haven’t gotten a response.
Off to bang my head against a wall…..